Unable to save changes to product listings after upgrade from 1.7.6.5 to 1.7.8.7 -SOLVED!

[robfo541]

I just updated my shop from 1.7.6.5 to 1.7.8.7 and now I'm unable to save changes to product listings.  In fact, none of the buttons at the bottom of the screen are functioning.  They are visible, but clicking them has no effect. See image below.

Does anyone have a good idea of how to fix this?

Edited July 27, 2022 by robfo541 (see edit history)

[PrestaServicePro]

Hello,

Could you please provide us with more info? We need more details to understand how we can reproduce your issue:

server setup and configuration

debug mode report

PHP error logs

javascript console log

screenshots

Have a nice day 

[tozcu]

8 hours ago, robfo541 said:

Mağazamı 1.7.6.5'ten 1.7.8.7'ye güncelledim ve şimdi ürün listelemelerindeki değişiklikleri kaydedemiyorum. Aslında, ekranın altındaki düğmelerin hiçbiri çalışmıyor. Görünürler, ancak tıklamanın bir etkisi olmaz. Aşağıdaki resme bakın.

Bunun nasıl düzeltileceği konusunda iyi bir fikri olan var mı?

 

Hi, I have the same problem, can you help me?

[PrestaServicePro]

Hi, 
Pm me for further discussing and shop access.
Thank you 

[robfo541]

I was able to solve the issue. There was a custom theme module "ThemeVolty Custom Setting" hooked to displayBackOfficeHeader that was giving js errors in the console.
I unhooked the module from that position and now everything functions as it should.

[PrestaServicePro]

Glad that you have found a solution!

Good day