Edit History

Hi. This is what I went through in a localhost and I manged to get it working.

1. Set up a new gmail account (if you do not have any).
2. Sign in to your account and get an app password.
3. Open BO of your prestashop.
4. Go under this menu "Advanced Parameters > E-mail".
5. Find the "Email" form.
6. Fill the form like this:
   1. Send emails to > Select "Customer Service"
   2. Radio Buttons > Select "Set my own SMTP parameters (for advanced users ONLY)"
   3. Email domain name > Let it be blank
   4. SMTP server > "smtp.gmail.com"
   5. SMTP username > Fill it with your gmail for example : [email protected]
   6. SMTP password  > Fill it with the APP PASSWORD that you have created in google account setting
   7. Encryption > Select "TLS"
   8. Port > "578"
   9. Radio Buttons > Select "Both"
   10. Log emails > Select "Yes"

After you have saved these, send a test email in the next form with title of "Test your email configuration".