NeroTCh Posted July 13, 2022 Share Posted July 13, 2022 Hello, I changed php version from 7.2 to 7.3 and after exctract files and starting installation, choose language (or just reload page) I got this: I already tried different PS versions and changing permissions to 755. Is any Idea why I got this? Link to comment Share on other sites More sharing options...
juanrojas Posted July 13, 2022 Share Posted July 13, 2022 hello you have to take into account that the version of your prestashop is compatible with that version of PHP, what version do you have of PS? activate the debug mode to see what is behind the 500 error Link to comment Share on other sites More sharing options...
NeroTCh Posted July 13, 2022 Author Share Posted July 13, 2022 14 minutes ago, juanrojas said: hello you have to take into account that the version of your prestashop is compatible with that version of PHP, what version do you have of PS? activate the debug mode to see what is behind the 500 error I check this guide and try 1.7.7 version Also try with 1.7.8 and 1.7.6 Link to comment Share on other sites More sharing options...
Tom Girou Posted July 13, 2022 Share Posted July 13, 2022 So it looks like Prestashop could handle the 7.3 but what about your modules ? 1 Link to comment Share on other sites More sharing options...
NeroTCh Posted July 13, 2022 Author Share Posted July 13, 2022 4 minutes ago, Tom Girou said: So it looks like Prestashop could handle the 7.3 but what about your modules ? I also checkd this Mcrypt, GD and PDO were missing Added those modules, but still got same problem I wanted to return the previous php version, but can't find where I can do this in cPanel Where I changed version, I can't return Link to comment Share on other sites More sharing options...
Tom Girou Posted July 13, 2022 Share Posted July 13, 2022 I meant the Prestashop Modules, not the PHP Modules. Link to comment Share on other sites More sharing options...
NeroTCh Posted July 13, 2022 Author Share Posted July 13, 2022 11 minutes ago, Tom Girou said: I meant the Prestashop Modules, not the PHP Modules. I can't even start the installation After extracting and go to the installation page If click next or change language or just reload the page, I immediately got the HTTP ERROR 500 In config/defines.inc.php I changed this line from false to true And the error was like that: Link to comment Share on other sites More sharing options...
NeroTCh Posted July 13, 2022 Author Share Posted July 13, 2022 Ok, I add dom extension and after that everything works 1 Link to comment Share on other sites More sharing options...
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