HTTP ERROR 500 - unable to see product pages

[DArnaez]

Hi there,

I'm using the version 1.7.8.6 of Prestashop.

Ok for my surprise (after many time without sales) I was visiting my website, The admin is working fine, catalog pages works fine... however, when I click in an banner ad, the link shows a http error 500, WHAT???.... ok I thought may be I put a wrong link... but then I try any of my products... and ALL are giving the same ERROR 500.  Please!!! Any idea how to resolve this issue? I was thinking to talk with the hosting technician but I guess is the platform.

The site is https://ohmyicons.com/

Thanks!!

[juanrojas]

activate debug mode

[DArnaez]

done

Thanks!

[juanrojas]

Rename module creativeelements vía FTP

[DArnaez]

4 minutes ago, juanrojas said:

Rename module creativeelements vía FTP

I renamed to _creativeelements but is not working

 

[abdullacm]

Unknown column 'lbs.position' 

add a column 'position' (type int) to this table ps_link_block_shop

[DArnaez]

Hi Abdul,

Do you have any tutorial how to create a column? I already have access to the PhpMyadmin. I see the tables list. When I click in ps_link_block_shop is empty.

How should I to proceed?

[DArnaez]

`OK I did it... position column added. But still not working. Any idea?

 

[Nickz]

what does the line modifier.escape.php line 257 say?

https://ohmyicons.com/en/iconpackager-themes/8-cyclop.html

 

Have you done an update recently, in the php version or your host?

Edited July 8, 2022 by Nickz (see edit history)

[DArnaez]

on line #257 says
   trigger_error("escape: unsupported type: $esc_type - returning unmodified string", E_USER_NOTICE);
            return $string;

 

Running PHP 7.3  and No I didn't any change.

Edited July 8, 2022 by DArnaez (see edit history)

[Nickz]

In stackoverflow there is

https://stackoverflow.com/questions/71805282/how-to-fix-fatal-error-uncaught-typeerror-unsupported-operand-types-string

[DArnaez]

I'm thinking seriously to migrate to Woocommerce. After many years using PS and with continue issues every time I upgrade... the theme author only give support for 3 months (after pay $64 each time I need to renew it). Yes, the admin look nice, but to be honest, after many years using Prestashop.. my God! is a really pain in the a...

[Nickz]

2 minutes ago, DArnaez said:

s a really pain in the a...

there is also Thirtybees which could be more after your liking.

[musicmaster]

This is a Smarty error that may be theme related. See here: https://github.com/PrestaShop/PrestaShop/issues/28216#issuecomment-1099979989

Most people recommend against upgrading for every version.

 

 

[DArnaez]

Yeah, probably you are right musicmaster. I upgraded just to make it more secure... but ... I don't know what to do now.

 

[DArnaez]

Ooops wait.. now that I see in the admin.. there are 32 modules to update! May be this resolve the issue! I hope so!!!

[DArnaez]

OK after update all modules... the problem remains.

[DArnaez]

I fix it!!! Thanks to Musicmaster! The error message I get is related to the module productcomments. It is out of scope of this contribution. I just deactivate this module and the problem is gone.

[apollux]

8 hours ago, DArnaez said:

I fix it!!! Thanks to Musicmaster! The error message I get is related to the module productcomments. It is out of scope of this contribution. I just deactivate this module and the problem is gone.

productcomments is bugged since 1.7 at the beginning. has not been solved and it will not be solved because, well, there is a marketplace for addons, right?

[MKZ Industries]

On 7/8/2022 at 11:41 PM, DArnaez said:

I fix it!!! Thanks to Musicmaster! The error message I get is related to the module productcomments. It is out of scope of this contribution. I just deactivate this module and the problem is gone.

I am login in only to thank you for this solution, I just have had the same issue when updating from 1.7.8.10 to 1.7.8.11 and deactivating the productcomments module solved the problem. Do you have any further info about it? Why it didn't work or something?

In any case, thanks a lot, I was up to restore m shop before reading this threat.