Redirect Loop between My Account - Log In page

[nik]

After a server upgrade, I am facing following issue

When a not-logged-in user navigates to "myaccount" page, he falls to an infinite redirect loop between the "login" and "my account" page.

If I check the network tab of the browser, there are like 50 rediects beteween:

https://www.rosepoupee.gr/<log-in>?back=my-account
https://www.rosepoupee.gr/<my-account>

until the page request fails with an ERR_TOO_MANY_REDIRECTS

I am running on 1.7.6.4

[Nickz]

4 hours ago, nik said:

I am running on 1.7.6.4

previous PHP version vs actuel php version.

Are all dependencies servered?

[Prestachamps]

Hello,
Did you try to regenerate the htaccess from the back office, SEO, and URL section? Probably it can help: 
https://www.webibazaar.com/blog/how-to-regenerate-htaccess-file-in-prestashop-1-7-x/

Have a nice day, Leo.

[nik]

5 hours ago, Prestachamps said:

Hello,
Did you try to regenerate the htaccess from the back office, SEO, and URL section? Probably it can help: 
https://www.webibazaar.com/blog/how-to-regenerate-htaccess-file-in-prestashop-1-7-x/

Have a nice day, Leo.

This did not work.

Regarding PHP, both servers run on 7.2

 

[Nickz]

1 hour ago, nik said:

This did not work.

Regarding PHP, both servers run on 7.2

 

Are all dependencies served?

[nik]

1 minute ago, Nickz said:

Are all dependencies served?

Yes.
I am only not 100% sure about mod_rewrite, which is needed for url rewriting. Toggling url_rewrite was one of the steps in the solution proposed by Prestachamps, which di not work for me.

Although it is defintely enabled on apache, prestashop may not see it? (check screenshot)

[Nickz]

do a apache restart and clear caches if you not have done that already.