TECHNICAL ERROR: unable to save update quantity Details: Error thrown: [object Object] Text status: error

[nailandlash]

Hi all,

Something happened to my website after updating 1.6.0.9 to 1.6.1 recently. For some reasons, some products gives error TECHNICAL ERROR: unable to save update quantity Details: Error thrown: [object Object] Text status: error if you trying to delete it from the cart or change the quantity. 

Not all the prodcuts, only some of them. I have free shipping for the orders <60€, when you add this "broken" products in the cart, and if the order is more than 60€, it adds the shipping, the logo of shipping method is also changin.

If someone make an order with this "broken" products, the order is dividing in two... 

I have no idea where to search the problem and how. 

My website is https://nailandlash.com/ 

The "broken" product for example is https://nailandlash.com/es/tienda-online/pinzas/estuche-magnetico-para-pinzas-veki

And if you add the "non broken" product: https://nailandlash.com/es/tienda-online/pinzas/pinza-para-extensiones-de-pestanas-universal-u02-90-veki

You can see how the shipping price is changing... 

The solution I find is to create new product with the same picture and description, but if I duplicate it, it still gives a problem. 

But i am not sure how to make it quicker than creating new products, maybe someone has something similar?

Thank you in advance :c

 

Edited June 28, 2022 by nailandlash (see edit history)

[Prestachamps]

Hi @nailandlash

You can try to enable the debug mode from the BO --> Advanced Parameters --> Performance and look for a detailed error message in the network panel of your browsers dev tools after you change the qtty (https://developer.chrome.com/docs/devtools/open/)



This will probably bring you closer to discovering the root of the problem.

Cheers,
Leo

[nailandlash]

On 6/30/2022 at 1:21 PM, Prestachamps said:

Hi @nailandlash

You can try to enable the debug mode from the BO --> Advanced Parameters --> Performance and look for a detailed error message in the network panel of your browsers dev tools after you change the qtty (https://developer.chrome.com/docs/devtools/open/)



This will probably bring you closer to discovering the root of the problem.

Cheers,
Leo

Hi Leo, i did the define('_PS_MODE_DEV_', true); and this error appears: above of the payment methods only:

Notice: unserialize(): Error at offset 0 of 18 bytes in /home/nailand/web/nailandlash.com/public_html/modules/onepagecheckoutps/onepagecheckoutps.php on line 4653

 

When I add "broken" products, I can see this in console:

 

{"products":[{"id":518,"link":"https:\/\/nailandlash.com\/es\/tienda-online\/pinzas\/pinza-para-extensiones-de-pestanas-volumen-v01-veki","quantity":1,"image":"https:\/\/nailandlash.com\/1749-tm_home_default\/pinza-para-extensiones-de-pestanas-volumen-v01-veki.jpg","image_cart":"https:\/\/nailandlash.com\/1749-tm_cart_default\/pinza-para-extensiones-de-pestanas-volumen-v01-veki.jpg","priceByLine":"15,60\u20ac","name":"Pinza para extensiones de pesta\u00f1as Volumen V01 VEKI","price":"15,60\u20ac","price_float":12.89,"idCombination":0,"idAddressDelivery":11265,"is_gift":false,"hasAttributes":false,"hasCustomizedDatas":false,"customizedDatas":[]},{"id":301,"link":"https:\/\/nailandlash.com\/es\/tienda-online\/pinzas\/pinza-para-las-cejas-staleks-expert-10-type-1","quantity":1,"image":"https:\/\/nailandlash.com\/1157-tm_home_default\/pinza-para-las-cejas-staleks-expert-10-type-1.jpg","image_cart":"https:\/\/nailandlash.com\/1157-tm_cart_default\/pinza-para-las-cejas-staleks-expert-10-type-1.jpg","priceByLine":"7,74\u20ac","name":"Pinza para las cejas Staleks Expert 10 Type 1","price":"7,74\u20ac","price_float":6.4,"idCombination":0,"idAddressDelivery":11265,"is_gift":false,"hasAttributes":false,"hasCustomizedDatas":false,"customizedDatas":[]},{"id":515,"link":"https:\/\/nailandlash.com\/es\/tienda-online\/pinzas\/pinza-para-extensiones-de-pestanas-volumen-v02-veki","quantity":1,"image":"https:\/\/nailandlash.com\/1740-tm_home_default\/pinza-para-extensiones-de-pestanas-volumen-v02-veki.jpg","image_cart":"https:\/\/nailandlash.com\/1740-tm_cart_default\/pinza-para-extensiones-de-pestanas-volumen-v02-veki.jpg","priceByLine":"15,60\u20ac","name":"Pinza para extensiones de pesta\u00f1as Volumen V02 VEKI","price":"15,60\u20ac","price_float":12.89,"idCombination":0,"idAddressDelivery":11265,"is_gift":false,"hasAttributes":false,"hasCustomizedDatas":false,"customizedDatas":[]},{"id":302,"link":"https:\/\/nailandlash.com\/es\/tienda-online\/pinzas\/pinza-para-las-cejas-staleks-expert-10-type-3","quantity":1,"image":"https:\/\/nailandlash.com\/1159-tm_home_default\/pinza-para-las-cejas-staleks-expert-10-type-3.jpg","image_cart":"https:\/\/nailandlash.com\/1159-tm_cart_default\/pinza-para-las-cejas-staleks-expert-10-type-3.jpg","priceByLine":"9,68\u20ac","name":"Pinza para las cejas Staleks Expert 10 Type 3","price":"9,68\u20ac","price_float":8,"idCombination":0,"idAddressDelivery":11265,"is_gift":false,"hasAttributes":false,"hasCustomizedDatas":false,"customizedDatas":[]},{"id":517,"link":"https:\/\/nailandlash.com\/es\/tienda-online\/pinzas\/pinzas-de-aislamiento-para-extensiones-de-pestanas-a01-veki","quantity":1,"image":"https:\/\/nailandlash.com\/1747-tm_home_default\/pinzas-de-aislamiento-para-extensiones-de-pestanas-a01-veki.jpg","image_cart":"https:\/\/nailandlash.com\/1747-tm_cart_default\/pinzas-de-aislamiento-para-extensiones-de-pestanas-a01-veki.jpg","priceByLine":"15,60\u20ac","name":"Pinzas de aislamiento para extensiones de pesta\u00f1as A01 VEKI","price":"15,60\u20ac","price_float":12.89,"idCombination":0,"idAddressDelivery":11265,"is_gift":false,"hasAttributes":false,"hasCustomizedDatas":false,"customizedDatas":[]},{"id":467,"link":"https:\/\/nailandlash.com\/es\/tienda-online\/herramientas-para-unas\/pinzas-para-trabajar-con-limas-intercambiables-staleks-pro-expert-10-tipo-1","quantity":1,"image":"https:\/\/nailandlash.com\/1586-tm_home_default\/pinzas-para-trabajar-con-limas-intercambiables-staleks-pro-expert-10-tipo-1.jpg","image_cart":"https:\/\/nailandlash.com\/1586-tm_cart_default\/pinzas-para-trabajar-con-limas-intercambiables-staleks-pro-expert-10-tipo-1.jpg","priceByLine":"6,00\u20ac","name":"Pinzas Para Trabajar Con Limas Intercambiables Staleks Pro Expert 10 tipo 1","price":"6,00\u20ac","price_float":4.96,"idCombination":0,"idAddressDelivery":11265,"is_gift":false,"hasAttributes":false,"hasCustomizedDatas":false,"customizedDatas":[]},{"id":519,"link":"https:\/\/nailandlash.com\/es\/tienda-online\/pinzas\/pinza-para-extensiones-de-pestanas-universal-u02-90-veki","quantity":3,"image":"https:\/\/nailandlash.com\/1750-tm_home_default\/pinza-para-extensiones-de-pestanas-universal-u02-90-veki.jpg","image_cart":"https:\/\/nailandlash.com\/1750-tm_cart_default\/pinza-para-extensiones-de-pestanas-universal-u02-90-veki.jpg","priceByLine":"46,79\u20ac","name":"Pinza para extensiones de pesta\u00f1as Universal U02 90\u00b0 VEKI","price":"46,79\u20ac","price_float":38.67,"idCombination":0,"idAddressDelivery":11265,"is_gift":false,"hasAttributes":false,"hasCustomizedDatas":false,"customizedDatas":[]},{"id":166,"link":"https:\/\/nailandlash.com\/es\/tienda-online\/pinzas\/pinza-mega-volumen-veki-deluxe-bent","quantity":3,"image":"https:\/\/nailandlash.com\/1013-tm_home_default\/pinza-mega-volumen-veki-deluxe-bent.jpg","image_cart":"https:\/\/nailandlash.com\/1013-tm_cart_default\/pinza-mega-volumen-veki-deluxe-bent.jpg","priceByLine":"46,79\u20ac","name":"Pinza Mega Volumen VEKI Deluxe Bent","price":"46,79\u20ac","price_float":38.67,"idCombination":0,"idAddressDelivery":11265,"is_gift":false,"hasAttributes":false,"hasCustomizedDatas":false,"customizedDatas":[]},{"id":268,"link":"https:\/\/nailandlash.com\/es\/tienda-online\/pinzas\/estuche-magnetico-para-pinzas-veki","quantity":2,"image":"https:\/\/nailandlash.com\/1065-tm_home_default\/estuche-magnetico-para-pinzas-veki.jpg","image_cart":"https:\/\/nailandlash.com\/1065-tm_cart_default\/estuche-magnetico-para-pinzas-veki.jpg","priceByLine":"36,30\u20ac","name":"Estuche magnetico para pinzas VEKI","price":"36,30\u20ac","price_float":30,"idCombination":0,"idAddressDelivery":11265,"is_gift":false,"hasAttributes":false,"hasCustomizedDatas":false,"customizedDatas":[]}],"discounts":[],"shippingCost":"5,38\u20ac","shippingCostFloat":5.38,"taxCost":"35,66\u20ac","wrappingCost":"0,00\u20ac","nbTotalProducts":14,"total":"205,48\u20ac","productTotal":"200,10\u20ac","freeShipping":"0,00\u20ac","freeShippingFloat":0,"hasError":false}

Edited July 3, 2022 by nailandlash (see edit history)