daniele dexter Posted June 24, 2022 Share Posted June 24, 2022 Hello, I noticed that when I enter my site with a user who has a shipping address in Switzerland, the price is automatically calculated without taxes. The problem is that the word "Tax included" always remains active, while I expect it to be changed to "Tax excluded". Is there a setting on Prestashop where this control is present? Thanks everyone for the help Daniele Link to comment Share on other sites More sharing options...
Prestachamps Posted June 27, 2022 Share Posted June 27, 2022 Hello, You can check the settings for the countries, in the: back office-->International->locations-->countries-->edit countryhttps://prnt.sc/jMYl5G8fX9gn and also on the: back office-->customers-->groups https://prnt.sc/Y1QygrwCKQDG If with these settings you can't resolve, than it can be also a theme issue, what can be resolved by the theme developer. Have a nice day, Leo. Link to comment Share on other sites More sharing options...
daniele dexter Posted June 28, 2022 Author Share Posted June 28, 2022 On 6/27/2022 at 11:54 AM, Prestachamps said: Hello, You can check the settings for the countries, in the: back office-->International->locations-->countries-->edit countryhttps://prnt.sc/jMYl5G8fX9gn and also on the: back office-->customers-->groups https://prnt.sc/Y1QygrwCKQDG If with these settings you can't resolve, than it can be also a theme issue, what can be resolved by the theme developer. Have a nice day, Leo. Hello, Thanks for your help. I checked the two positions indicated. I disabled the display of taxes for the Swiss country, but the result did not show anything, while I wanted to see "Tax excluded" written. To do this I had to intervern on the product-prices.tpl and cart-summary-totals.tpl The calculation of the prices was correct from the beginning, but the correct display of the word "Taxes" was missing I checked in the given link and there are several people who have encountered the same problem as me, but there wasn't a lot of guidance that I actually needed. Link to comment Share on other sites More sharing options...
Tom Girou Posted June 28, 2022 Share Posted June 28, 2022 Do you use the classic theme or a custom one ? Link to comment Share on other sites More sharing options...
daniele dexter Posted June 28, 2022 Author Share Posted June 28, 2022 15 minutes ago, Tom Girou said: Do you use the classic theme or a custom one ? It's a custom theme ( Akira ) Link to comment Share on other sites More sharing options...
Tom Girou Posted June 28, 2022 Share Posted June 28, 2022 You should find the .tpl inside this theme that is showing the wrong text and check if there's any check about tax included or excluded. If it's not present, then add it. Link to comment Share on other sites More sharing options...
daniele dexter Posted June 28, 2022 Author Share Posted June 28, 2022 6 minutes ago, Tom Girou said: You should find the .tpl inside this theme that is showing the wrong text and check if there's any check about tax included or excluded. If it's not present, then add it. I went to the International / locality / nations section and I put "No" on the display of the Tax field, this removes the words "Taxes included". In the code after the existing controls I have added this: {if! $ configuration.display_taxes_label} <div class = "label-small"> <span class = "control-label"> {l s = 'Tax shipping' d = 'Shop.Theme.Axon'} </span> <div class = "tax-shipping-delivery-label"> {l s = 'Tax excluded' d = 'Shop.Theme.Axon'} </div> </div> {/ if} In this way for the nations i modified i can see "Tax excluded" Link to comment Share on other sites More sharing options...
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