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1.7.7.8 not getting order email confirmation


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Not getting new order confirmations.

I have tried gmail smtp setting and php mail and neither settings will send the test email.

I've tried multiple times to type in my password...and save...

Anyone have a setup that works?

========== MY SETTINGS =============

domain name: <left blank>

SMTP server: smtp.gmail.com

SMTP username: [email protected]

SMTP password: *********

Encryption: SSL

Port: 465

---------------------------

ERROR

---------------------------

Error: Please check your configuration

Failed to authenticate on SMTP server with username "[email protected]" using 3 possible authenticators. Authenticator LOGIN returned Expected response code 235 but got code "535", with message "535-5.7.8 Username and Password not accepted. Learn more at 535 5.7.8 https://support.google.com/mail/?p=BadCredentials m66-20020a378a45000000b006a981a2c483sm16787535qkd.39 - gsmtp ". Authenticator PLAIN returned Expected response code 235 but got code "535", with message "535-5.7.8 Username and Password not accepted. Learn more at 535 5.7.8 https://support.google.com/mail/?p=BadCredentials m66-20020a378a45000000b006a981a2c483sm16787535qkd.39 - gsmtp ". Authenticator XOAUTH2 returned Expected response code 250 but got code "535", with message "535-5.7.8 Username and Password not accepted. Learn more at 535 5.7.8 https://support.google.com/mail/?p=BadCredentials m66-20020a378a45000000b006a981a2c483sm16787535qkd.39 - gsmtp ".

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I believe Gmail has changed their SMTP setting to require more than just username and password.   But I'm still digging into this as my website doesn't send out emails anymore either (or rather I get the error message that they weren't sent).  If anyone has more info on this, it would be greatly appreciated !

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  • 2 weeks later...
On 7/4/2022 at 12:59 AM, reverseads said:

Go to Settings in GMail and enable SMTP from 3rd party applications. Google consider this "lower level of security", after you change the setting, everything should be fine.

I don't even see that as an option in GMail Settings, only POP/IMAP. looks like the "less secure apps" section is no longer supported

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  • 4 months later...

Hola, encontré solución y espero a alguien le sirva...

En mi caso Google me informó que consultara con el proveedor de Hosting; Efectivamente  las conexiones SMTP remotas, por cuestiones de seguridad se encuentran cerradas por defecto. Solo solicita que por favor sean abiertas y con esto puedo conectarme con exito.

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