Google indexes product prices without tax

[detoyboys]

Hi,

I have this very anoying problem where Google Merchant rejects half of my products because the price in my feed doesn't match Googles crawled data.
The crawled data shows the price without Tax.

I checked the source code and the price is with Tax (see attachment)
I also checked one of the affected pages with Googles Rich result tester and there it's also correct (see screenshot) https://search.google.com/test/rich-results/result/r%2Fproduct?id=ZZ-imLQow8AphobqMtl9Xw

Occasionally I hear from customers that they see a price without tax on the product page aswell and when they clear the cookies in their browser the price is shown including tax.

What can cause this problem and how can I fix this?

[endriu107]

This issue could be present if you have enabled geolocalization in store.

[detoyboys]

Hi endriu107,

Thanks for the suggestion.
I checked the Geolocation settings but they are turned off allready.

[Nickz]

browser caching is becoming a problem. Caching in general, do you host in a shared hosting?
Those have also caches employed, some clear after 12 other after 24 hours. 

Edited June 20, 2022 by Nickz (see edit history)

[detoyboys]

hi Nickz,

I have a dedicated server.
I will check about the cache setting on the server but this problem shouldn't occur with or without caching or am I wrong?

[EndermanAPM]

Hey I have the same issue, any update on this?

[detoyboys]

Hello,

You should go to localisation and there  deselect Set the default country according to the browser language

[Nickz]

On 6/20/2022 at 5:15 PM, detoyboys said:

hi Nickz,

I have a dedicated server.
I will check about the cache setting on the server but this problem shouldn't occur with or without caching or am I wrong?

Well nice start, who set that server up? Someone with knowledge?

Google is tricky, sometimes they can't see a meta tag even with cleaned caches.

Have you used Google Merchant before? What were the results?

[EndermanAPM]

On 12/6/2022 at 11:04 AM, detoyboys said:

Hello,

You should go to localisation and there  deselect Set the default country according to the browser language

Indeed, that was the case, disabled that and now it's working fine. (Well, ignoring the fact that now every new register shows up as the default).

But still, this is most likely a bug, because with the option enabled the tax gets properly updated after a refresh.

I noticed that this plugin demo (which we use) also has the issue:

https://addons.prestashop.com/es/contabilidad-facturas/20439-tax-vat-by-country-and-customer-group.html#overview

So I'm unsure if it's PS or this module's fault.