Card info are not displayed correctly

[Freddykhoury]

Hello, 

Suddenly in the payment page the credit card page is not displayd correctly and the users cannot place orders

I have attached the image 

Any idea?

thank you 

 

[Freddykhoury]

anyone has any idea what is the issue? 

[SAKSCM]

Hello, 

You are in the Spanish forum 😁 

Your first option is card with stripe right? Or this shouldn't appear? Sorry but I don't know how it was being displayed before. If you could be more accurate would be appreciated. 

And please let us knwo which sis your prestashop version

Best regards 

 

[Tom Girou]

Is there any payment option you didn't choose ? Maybe a hacker put that .js file in your host so they could hijack payment data from your customers.

[Freddykhoury]

Thank you for your responces

how can I check if they hack the site?

I only have the payment option, strip and paypal 

The prestashop version is 1.7.6.8

Thank you 

[SAKSCM]

Hi, 

Si there are more option like wallet and cash on delivery, check if they are activated. 

About the first option, the question was if it is stipe and if it was always snowing like this. If not then you probably are hacked, I have same issue in a store but little different, in my case all payments are removed and only hacking option is there, which is what I always saw in this kind of phishing. 

To know if it is part of stripe module (maybe it is an update) deactivate the module and check if it still appears there if so then it is hacked if not then it is part of the module. 

If you are hacked check in js folder if you have a weird named js file which inside there is no sense code (kien a block of all repeating all the time but not readable then rename it (don't delete just in case you are not deleting the correct file and you break your prestashop. 

Best regards 

[Freddykhoury]

I have disable the module and stripe payment was not dispalyed anymore. 

and i checked the js files the update dates are the same and non are different 

 

[SAKSCM]

Hi,

And the "Card info" is still displayed or it disapeared with stripe?

Best regards

[Freddykhoury]

the card info disapeared when i disabled the stripe module 

the option to choose the credit card payment is gone when disable the stripe module 

thanks

Edited July 1, 2022 by Freddykhoury (see edit history)

[Nickz]

On 6/17/2022 at 11:48 AM, Freddykhoury said:

Suddenly in the payment page the credit card page is not displayd correctly and the users cannot place orders

a change in the PHP version?

On shared hosting many hoster outphase a version and let you guys stranded.

[SAKSCM]

17 hours ago, Freddykhoury said:

the card info disapeared when i disabled the stripe module 

the option to choose the credit card payment is gone when disable the stripe module 

thanks

Hi,

Then is not a hacking, just the stripe module is showing the payment info there. The change you mean is because it appeared (before was not showing the card info) or it is because it is not looking same? it could be an update of the module, or any change in your php version, or even if you updated prestashop or theme versions.

Just in case, you could download the module again from stripe official site and reinstal it, just to make sure the module was not corrupted.

Best regards

[Freddykhoury]

Well I have copied the website to another domain (files and DB) and all is working fine !!!!!!!!!!

Any idea

Thank you 

 

[Freddykhoury]

I also cleared the cache /var/cache and still no changes in the live website 

[SAKSCM]

Hi,

Maybe is something related with your php configuration then. Check the options in both domains ans see if there is any difference.

Best regards.

[toneko]

Hi Freddy,

What theme are you using in your shop?

It seems to be a css/js related error.

 

Regards.

[Freddykhoury]

It is on the same server just a subdomain 

same PHP version and configuration 

Very wiered 

Thank you

[SAKSCM]

57 minutes ago, Freddykhoury said:

It is on the same server just a subdomain 

same PHP version and configuration 

Very wiered 

Thank you

Hi,

Thats weird, but it happens (i have had this things before)

Did you tried to override domain files with subdomain files and database to see what happens?

Best regards.

[Freddykhoury]

I tried to delete the stripe folder from the domain and copy the one in the subdomain but still the same problem 

[ComGrafPL]

Any chance you could share url?

[SAKSCM]

2 hours ago, ComGrafPL said:

Any chance you could share url?

Both, domain and subdomain

[Freddykhoury]

Sure

https://lebnenmarket.com/

http://test.lebnenmarket.com/

 

Thank you 

[SAKSCM]

Hola,

No puedo continuar la prueba, siempre me dice que no hay transportista disponible, dime cual tienes habilitado porfa.

Un saludo

[Freddykhoury]

You have to select Lebanon as country for shipping address the any district

N.B: I do not speak spanish

sorry I posted on this forum by error

Thank you for your help

Edited July 6, 2022 by Freddykhoury (see edit history)

[SAKSCM]

Hi!

Sorry, i forgot we were talking in english!!! I asnwer many post here and i didnt realised the language 🤦‍♀️

I did it, thanks, but... could you activate the stripe module? being deactivate i cant see anything about the problem. Thank you

Best regards

 

[Freddykhoury]

the stripe module is active, the site is live and i am reseiving orders

[SAKSCM]

1 hour ago, Freddykhoury said:

the stripe module is active, the site is live and i am reseiving orders

HI! 

Hmmmm 🤔 I don't get the option. Is there any restriction? 

Best regards 

[Freddykhoury]

No there is no restriction 

can you send me a screenshot

thank you 

[ComGrafPL]

You can fix the display in code.

Expiry date:

#wc-stripe-upe-element .fcard-exp {
  left: 2px;
  bottom: 8px;
  width: 98px;
}

Card number:

#wc-stripe-upe-element .fcard-number {
  bottom: 72px;
  left: 2px;
  width: 174px;
}

CVC:

#wc-stripe-upe-element .fcard-cvc {
  left: 108px;
  bottom: 8px;
  width: 98px;
}

Not sure what this fcard "90210" placeholder is for?

You can hide it:

#wc-stripe-upe-element .fcard-zip {
  left: 2px;
  bottom: 0;
  width: 98px;
  visibility: hidden;
}

 

Edited July 7, 2022 by ComGrafPL (see edit history)

[SAKSCM]

5 hours ago, Freddykhoury said:

No there is no restriction 

can you send me a screenshot

thank you 

Hi!

Sorry, it is displaying, i thought the card info was appearing automatically but you need to select pay with card

All i see is just a css issue, is weird that being the exactly same website in both domains one shows right the css and the other one not.

Try the CSS @ComGrafPL will help you, once you apply it, if still have any problem let us know.

Best regards.

[Freddykhoury]

@ComGrafPL Where can i find this css?

[ComGrafPL]

16 minut temu, Freddykhoury napisał:

@ComGrafPL Where can i find this css?

Use in custom.css

[Freddykhoury]

I tried the css and it did not working

But i noticed that the test.lebnenmarket.com version (that is just copied from from lebnenmarket.com) uses the css from stripe https://js.stripe.com/v3/fingerprinted/css/ui-shared-dcc7704820e24909c78df35eed5aea96.css

Both domains were opened from the same browser at the same time 

Thank you 

[kirianjahiem]

Maybe a hacker put that .js file in your host so they could hijack payment data from your customers.

 

Showbox jiofi.local.html tplinklogin

Edited July 9, 2022 by kirianjahiem (see edit history)

[Freddykhoury]

I dought since both domain where is the js link is the one working. 

and the test.lebnenmarket.com (working fine) is just a copy from Lebnenmarket.com (not working)

thanks

[Nickz]

usually hackers enter thru modules, often thru the contact form as those send a confirmation mail to the subscriber. To be shure redo the site new in a different server, except you host in your own VPS.