kyaj323 Posted June 11, 2022 Share Posted June 11, 2022 Hi All, Any way to configure PrestaShop to collect sales tax based on the delivery city name? I don't want to break it down by zip code. Thank you, -K Link to comment Share on other sites More sharing options...
El Patron Posted June 11, 2022 Share Posted June 11, 2022 Native PS does not support city level taxes. Here is paid module but there may be others https://addons.prestashop.com/en/accounting-invoicing/47804-taxcloud.html Link to comment Share on other sites More sharing options...
ZHSoft Posted June 12, 2022 Share Posted June 12, 2022 Taxes ---> Tax Rules You are free to set tax rules by country and city. Link to comment Share on other sites More sharing options...
kyaj323 Posted June 12, 2022 Author Share Posted June 12, 2022 ZHSoft - There is no option by City. Its only state and zip/postal code range. I purchased the TaxCloud module, however, it broke the checkout after filling the addresses. Check out page loads. fill Personal information and continues fill addresses. after clicking continue, I get this page isnt working. HTTP error 500 When i disable the taxcloud module i am able to get through the checkout. I did email the developer, however, I may get a quicker reply here. Thank you, K Link to comment Share on other sites More sharing options...
El Patron Posted June 12, 2022 Share Posted June 12, 2022 2 hours ago, kyaj323 said: ZHSoft - There is no option by City. Its only state and zip/postal code range. I purchased the TaxCloud module, however, it broke the checkout after filling the addresses. Check out page loads. fill Personal information and continues fill addresses. after clicking continue, I get this page isnt working. HTTP error 500 When i disable the taxcloud module i am able to get through the checkout. I did email the developer, however, I may get a quicker reply here. Thank you, K Be patient with developers response it's Sunday and consider time zones. They will need access of course. We always load module to a staging copy to test. If you don't have one and while waiting for response build a copy of your shop. There you can replicate issue and give the developer space to work. All.will be fine. Link to comment Share on other sites More sharing options...
kyaj323 Posted June 13, 2022 Author Share Posted June 13, 2022 El Patron - Can you direct me how to create a dev environment. I would do it as a subdomain and utilize the web hosting company. Link to comment Share on other sites More sharing options...
Prestachamps Posted June 13, 2022 Share Posted June 13, 2022 Hi @kyaj323, Subdomain is just fine, however make sure you avoid caching from google perspective. Either use a proper robots.txt or put the dev shop into maintenance. We usually use the first option, especially if any speed testing is needed. In your first post you mention that the new module broke the checkout. what was the error related to it ? Please enable the debug mode once you encounter the 500 error, and press refresh. Make sure you paste the error here as screenshot. My guts' are telling me it's missing database column. Cheers, Leo 1 Link to comment Share on other sites More sharing options...
El Patron Posted June 13, 2022 Share Posted June 13, 2022 To add to LEo advices. There are numerous how to topics on cloning your prestashop. For example https://www.prestashop.com/forums/topic/313999-tutorial-how-to-clone-your-shop-for-upgrades/ For robots google no follow all. We also make this read only so it does not get updated by admin. Link to comment Share on other sites More sharing options...
kyaj323 Posted June 14, 2022 Author Share Posted June 14, 2022 Hi All, Leo- developer send me an updated version which resolved the issue. In addition, Thank you both for the advise on how to cloning the site. -K Link to comment Share on other sites More sharing options...
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