Error when login into backoffice

[Dreamer83]

Hi i've prestashop version 1.6.1.8 when i try to login into BO whit correct credentials and click on Login i continue to see the login screen but if i write for example the url bo https://website.com/admin123456/index.php?controller=Dashboard i see my BO someone that have the same problem

Thanks

[juanrojas]

hello, I think I did not understand your problem very well, always try to add screenshots, could it be that you have problems entering the back? Does the same thing happen to you if you do it in an incognito browser?

[Dreamer83]

hi thanks fo reply not in incognito it works

[juanrojas]

then, delete the temporary files of your browser, clear cache of prestashop

[Prestachamps]

Hi , 

@juanrojas is right. Make sure you delete your browser cache. 

 

Here is a link how to achieve that : 

https://www.google.com/search?q=how+to+clear+cache+chrome&sxsrf=ALiCzsZ53gkKNdQ6_goBGnf6W7FpnWoqKg%3A1654083681455&ei=YVCXYou1G9HykwXgh6zwDw&oq=delete+browser+cache&gs_lcp=Cgdnd3Mtd2l6EAEYADIHCAAQRxCwAzIHCAAQRxCwAzIHCAAQRxCwAzIHCAAQRxCwAzIHCAAQRxCwAzIHCAAQRxCwAzIHCAAQRxCwAzIHCAAQRxCwAzIHCAAQsAMQQzIHCAAQsAMQQ0oECEEYAEoECEYYAFAAWABgqChoAnABeACAAQCIAQCSAQCYAQDIAQrAAQE&sclient=gws-wiz

2. You can try to use F12 and see if that will work. (open admin with inspect element active inside the same tab) 

Kind Regards, 

LEo 

[Dreamer83]

hi i made this but after login if the session expire and try to login again i have the same problem