Frontend add new address error after upgrade

[mkinternet]

Hi.

I have upgraded PS from 1.6.1.23 to 1.7.8.6.

When i want to add new address as a customer i got errror "Please fix the error below". I cant add new address either in checkout process and in customer account. I tested it on default classic theme.

I can add address from backend customer form.

I found similar issues but without any solutions

https://github.com/PrestaShop/PrestaShop/issues/15957

https://github.com/PrestaShop/PrestaShop/issues/26925

validateCustomerFormFields class is registered in database (ps_hooks).

PHP version 7.4

Clearing /var/cache didn't help

 

Edited May 30, 2022 by mkinternet (see edit history)

[juanrojas]

hello, how did you do this update? attached screenshots of the error

[mkinternet]

[mkinternet]

I updated PS with One Click update module.

[juanrojas]

Hello, I'm not sure what this error is about, it may have a solution, what I am sure of is that the update from 1.6 to 1.7 using that module is not possible

[mkinternet]

I mean 1-Click Upgrade module.

I found this error message in /controllers/front/AddressController.php:69:                $this->errors[] = $this->trans('Please fix the error below.', [], 'Shop.Notifications.Error');

[mkinternet]

I think i found the solution

There was no hook in the database wity actionValidateCustomerAddressForm

INSERT INTO `ps_hook` (`id_hook`, `name`, `title`, `description`, `active`, `position`) VALUES (NULL, 'actionValidateCustomerAddressForm', 'Customer address form validation', 'This hook is called when a customer submit its address form', '1', '1');

[ocio87]

Thank you so much. The change helped me by making the insert. 

[Oliver CG]

On 6/1/2022 at 3:22 PM, mkinternet said:

I think i found the solution

There was no hook in the database wity actionValidateCustomerAddressForm

INSERT INTO `ps_hook` (`id_hook`, `name`, `title`, `description`, `active`, `position`) VALUES (NULL, 'actionValidateCustomerAddressForm', 'Customer address form validation', 'This hook is called when a customer submit its address form', '1', '1');

That's the type of errors that needs you to invest a lot of time because there is no error, debug logs or something like that. It worked like a charm! Thank you so much!

[gregor5]

We had this issue after upgrading all the way from 1.6. to 8.2 ... tried this solution but it doesn't work. Now we get Error 500 .... any ideas?

 

EDIT: found the problem - Mobile Phone number is a required filed. Will have to debug, but the fast workaround is to set is as required  field in the back end while debugging - at least the customer can finish this step now.

Edited November 6, 2024 by gregor5 (see edit history)