Module Marketing with Google

[Ueb]

Hello.

I'm having problems with the module Marketing with Google by Prestashop.

After unlinking GTIN on module attributes config, it seems that now Google is accepting products, 50 are uploaded and accepted.

Regarding products availability, I see that loaded products are out of stock, even if products are all available.

If it could help, on my Prestashop website's catalog the warehouse management is disabled.

Is there any way to make all products available?

After talking with the module support they said that I should update the module. My installed version was the latest on addons website v1.17.0

For updating they told me to download Marketing with Google v1.18.0 from Github.

I did it, and now Marketing with Google does not sync products anymore, because I get a warning message: <<The version of the module PrestaShop EventBus running on this shop is older than the minimum required . You may use PrestaShop Marketing with Google but some features (i.e product synchronization) won't be available until you upgrade PrestaShop EventBus>>

PrestaShop EventBus v1.7.6 cannot be updated through addons because it's already the latest.

I'm searching it on Github, but with no success..

 

Please help!

PrestaShop version: 1.7.7.2, PHP 7.4

Thank you very much in advance

Edited May 26, 2022 by Ueb (see edit history)

[El Patron]

Hi, did you contact the developer via addons?  If not that is best way to get help.

go to

https://addons.prestashop.com/en/essentials/85751-prestashop-marketing-with-google-.html

then contact developer

 

[Ueb]

10 hours ago, El Patron said:

Hi, did you contact the developer via addons?  If not that is best way to get help.

go to

https://addons.prestashop.com/en/essentials/85751-prestashop-marketing-with-google-.html

then contact developer

Hi, I contacted the developer via different channels: addons, chat, email support-google[@]prestashop.com

As they told me, I updated the module Marketing with Google to v1.19.0, but product sync still has problems:
1) Only 50 products on more than 500
2) Barcode/Brand warning on 571 products, even if no product has Barcode but all products have Brand+MPN
3) Out-of-stock availability on synched products, even if warehouse management is not active and all products should be available

Should I enable warehouse management? Now it's disabled.

Should I select anything else on GTIN ? Now it's set to "Not available"

 

Please help, this module is not working and all sales have stopped.

Thanks

[El Patron]

6 hours ago, Ueb said:

Hi, I contacted the developer via different channels: addons, chat, email support-google[@]prestashop.com

As they told me, I updated the module Marketing with Google to v1.19.0, but product sync still has problems:
1) Only 50 products on more than 500
2) Barcode/Brand warning on 571 products, even if no product has Barcode but all products have Brand+MPN
3) Out-of-stock availability on synched products, even if warehouse management is not active and all products should be available

Should I enable warehouse management? Now it's disabled.

Should I select anything else on GTIN ? Now it's set to "Not available"

 

Please help, this module is not working and all sales have stopped.

Thanks

Ok, we don't use any module developed by prestashop loooool.  

I recommend review/purchase I highly rated paid addon from addons. 

also they should have asked for access to help solve, paid module developers will go the extra mile if you have any issue.  

Avoid at all costs using modules developed by PrestaShop.