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delconick

delconick

We have upgraded to 1.7.7.5 about 12 months ago, and have been adding items slowly to our website. Received the error unable to update settings, Just did a few testing, some new items that we just added we can update description, add photos, update quantity etc. While most items we can't.

I have cleared back end cache, cache/cookies on browser, went into Performance enabled css cache, js cache, smarty cache etc nothing changed, I have updated php version from 7.2 to 7.3 no fix. Disabled all non prestashop modules, disabled all over rides nothing changed.

Recent changes was Reconfiguring the USPS/UPS Shipping modules by Webkul last Thursday, no other changes, we have been adding quantity everyday so not sure it's related to the shipping modules.2022-05-25.thumb.png.3b95f43c84459c70c8ec6e9e14a5a8aa.png

 

delconick

delconick

We have upgraded to 1.7.7.5 about 12 months ago, and have been adding items slowly to our website. Received the error unable to update settings, Just did a few testing, some new items that we just added we can update description, add photos, update quantity etc. While most items we can't.

I have cleared back end cache, cache/cookies on browser, went into Performance enabled css cache, js cache, smarty cache etc nothing changed, I have updated php version from 7.2 to 7.3 no fix.

Recent changes was Reconfiguring the USPS/UPS Shipping modules by Webkul last Thursday, no other changes, we have been adding quantity everyday so not sure it's related to the shipping modules.2022-05-25.thumb.png.3b95f43c84459c70c8ec6e9e14a5a8aa.png

 

delconick

delconick

Well guess I am also one who was affected by this error, 

 

We have upgraded to 1.7.7.5 about 12 months ago, and have been adding items slowly to our website. Received the error unable to update settings, while newly added products we can update quantity but the old products that has been on the website for awhile we cant update. Recent changes was Reconfiguring the USPS/UPS Shipping modules by Webkul last Thursday, no other changes, we have been adding quantity everyday so not sure it's related to the shipping modules.

 

PHP Version is 7.2 (have tried changing to 7.3, No affect)

Have cleared cache via back end, cleared cache/cookies on computer.2022-05-25.thumb.png.3b95f43c84459c70c8ec6e9e14a5a8aa.png

 

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