ronanlionti Posted May 24, 2022 Share Posted May 24, 2022 Hey I have an issue on my web site https://www.appetit-clic.fr/nateciaself/connexion?create_account=1 Custumer can not create an account and i don't why tbh. My ps is in 1.7.8.3 and i use warehouse theme in 4.5.2. My php version is 7.3 and my site is on OVH. Maybe someone have a similar issue ? I can create client account in back office but they cant in front with the inscription form. It was working well thursday night and then friday morning the issue came. I did not do anything during this time... Thx Link to comment Share on other sites More sharing options...
Mian Waqas Posted May 24, 2022 Share Posted May 24, 2022 Hi, Please turn on debug mode to see the error. I suspect the issue is due to these tabs "Vous souffrez d'une allergie ou d'une autre pathologie ? Veuillez impérativement nous contacter au 04.72.37.43.77 afin que nous vous aidions à composer un repas qui vous est adapté." If its via a module please disable it and then check. Regards Link to comment Share on other sites More sharing options...
ronanlionti Posted May 24, 2022 Author Share Posted May 24, 2022 2 minutes ago, Mian Waqas said: Hi, Please turn on debug mode to see the error. I suspect the issue is due to these tabs "Vous souffrez d'une allergie ou d'une autre pathologie ? Veuillez impérativement nous contacter au 04.72.37.43.77 afin que nous vous aidions à composer un repas qui vous est adapté." If its via a module please disable it and then check. Regards Hello thanks a lot for your answers. Indeed its a module that let me add more field in the inscription form. But i use it for a long time now and always worked well, idk if module can auto update themself ? im going to check debug and i will come back to you. ty Link to comment Share on other sites More sharing options...
ronanlionti Posted May 24, 2022 Author Share Posted May 24, 2022 @Mian Waqas Link to comment Share on other sites More sharing options...
Mian Waqas Posted May 24, 2022 Share Posted May 24, 2022 And can you disable "Registrationfield module" and see if the new account is working fine? 1 Link to comment Share on other sites More sharing options...
ronanlionti Posted May 24, 2022 Author Share Posted May 24, 2022 2 minutes ago, Mian Waqas said: And can you disable "Registrationfield module" and see if the new account is working fine? I tried and i still got the error Link to comment Share on other sites More sharing options...
Mian Waqas Posted May 24, 2022 Share Posted May 24, 2022 Disable "Registration field module" & Enable debug mode to see what error remains. Link to comment Share on other sites More sharing options...
ronanlionti Posted May 24, 2022 Author Share Posted May 24, 2022 Just now, Mian Waqas said: Disable "Registration field module" & Enable debug mode to see what error remains. Ok ok ! I am very grateful for your help thank you very much 1 Link to comment Share on other sites More sharing options...
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