nasreddine hafidi Posted May 23, 2022 Share Posted May 23, 2022 Hello, After apgrading from PrestaShop 1.7.7 to 1.7.8 my website is brocken : the shoping cart is not showing, the b2b mode is not working... everything is brocken ! Please help me 😕 Link to comment Share on other sites More sharing options...
Mian Waqas Posted May 24, 2022 Share Posted May 24, 2022 (edited) 11 hours ago, nasreddine hafidi said: Hello, After apgrading from PrestaShop 1.7.7 to 1.7.8 my website is brocken : the shoping cart is not showing, the b2b mode is not working... everything is brocken ! Please help me 😕 Hi, The upgrade went wrong, Usually you take Backup of files and database before upgrade? no? besides this what error it is showing? Regards Edited May 24, 2022 by Mian Waqas Typo (see edit history) Link to comment Share on other sites More sharing options...
joseantgv Posted May 24, 2022 Share Posted May 24, 2022 Enable the DEBUG mode to see if there's any error. Link to comment Share on other sites More sharing options...
nasreddine hafidi Posted May 24, 2022 Author Share Posted May 24, 2022 2 hours ago, Mian Waqas said: Hi, The upgrade went wrong, Usually you take Backup of files and database before upgrade? no? besides this what error it is showing? Regards Thank you for your answer ! Unfortunately i have any backup ! The main problem is that the shopping cart is not showing any more ! Link to comment Share on other sites More sharing options...
nasreddine hafidi Posted May 24, 2022 Author Share Posted May 24, 2022 1 hour ago, joseantgv said: Enable the DEBUG mode to see if there's any error. Thank you for your answer ! i have already a clear problem ! the shopping cart is not showing ! Link to comment Share on other sites More sharing options...
Mian Waqas Posted May 24, 2022 Share Posted May 24, 2022 4 minutes ago, nasreddine hafidi said: Thank you for your answer ! i have already a clear problem ! the shopping cart is not showing ! Please check Shopping cart module, it may need upgrade. Mind if you share the link to your page? so that can be checked more easily? Regards Link to comment Share on other sites More sharing options...
nasreddine hafidi Posted May 24, 2022 Author Share Posted May 24, 2022 (edited) 1 hour ago, Mian Waqas said: Please check Shopping cart module, it may need upgrade. Mind if you share the link to your page? so that can be checked more easily? Regards This is my website : Thank you in advance Edited May 24, 2022 by nasreddine hafidi (see edit history) Link to comment Share on other sites More sharing options...
Mian Waqas Posted May 24, 2022 Share Posted May 24, 2022 3 minutes ago, nasreddine hafidi said: This is my website : shop.jovision.de Thank you in advance It seems the store is in "Catalog mode" can you check Back office> Store parameters> Product Configuration > Disable Catalog mode & Save Link to comment Share on other sites More sharing options...
nasreddine hafidi Posted May 24, 2022 Author Share Posted May 24, 2022 3 minutes ago, Mian Waqas said: It seems the store is in "Catalog mode" can you check Back office> Store parameters> Product Configuration > Disable Catalog mode & Save Ok ! i try it now ! one moment ! Link to comment Share on other sites More sharing options...
nasreddine hafidi Posted May 24, 2022 Author Share Posted May 24, 2022 9 minutes ago, Mian Waqas said: It seems the store is in "Catalog mode" can you check Back office> Store parameters> Product Configuration > Disable Catalog mode & Save Look ! i have the same website on local with another version (1.7.7) when i did it on the local it's work ! but withe the another version which is online ( 1.7.8) is not working ! Link to comment Share on other sites More sharing options...
nasreddine hafidi Posted May 24, 2022 Author Share Posted May 24, 2022 21 minutes ago, Mian Waqas said: It seems the store is in "Catalog mode" can you check Back office> Store parameters> Product Configuration > Disable Catalog mode & Save it's work now ! i can see the shopping cart ! but the website stay not good in look ! do you have any idea ? Link to comment Share on other sites More sharing options...
Mian Waqas Posted May 24, 2022 Share Posted May 24, 2022 (edited) 2 minutes ago, nasreddine hafidi said: it's work now ! i can see the shopping cart ! but the website stay not good in look ! do you have any idea ? Yes please get a Theme , the current one is native classic theme . and you need to get a theme for better design and features. Regards Edited May 24, 2022 by Mian Waqas (see edit history) Link to comment Share on other sites More sharing options...
nasreddine hafidi Posted May 24, 2022 Author Share Posted May 24, 2022 31 minutes ago, Mian Waqas said: Yes please get a Theme , the current one is native classic theme . and you need to get a theme for better design and features. Regards But before the update, it's was looking good ! Link to comment Share on other sites More sharing options...
nasreddine hafidi Posted May 24, 2022 Author Share Posted May 24, 2022 2 hours ago, Mian Waqas said: Yes please get a Theme , the current one is native classic theme . and you need to get a theme for better design and features. Regards The second problem is that : when i click on the logo the go to the main page, i get a brocken page : Link to comment Share on other sites More sharing options...
Prestachamps Posted May 24, 2022 Share Posted May 24, 2022 Hi, Everything is looking fine from my end. The logo brings me to the /en version (multilanguage) of the site. The rest as @Mian Waqas stated comes from the core Prestashop theme. Cheers, Leo Link to comment Share on other sites More sharing options...
nasreddine hafidi Posted May 25, 2022 Author Share Posted May 25, 2022 21 hours ago, Prestachamps said: Hi, Everything is looking fine from my end. The logo brings me to the /en version (multilanguage) of the site. The rest as @Mian Waqas stated comes from the core Prestashop theme. Cheers, Leo Thank you for your answer ! Link to comment Share on other sites More sharing options...
Nickz Posted May 25, 2022 Share Posted May 25, 2022 (edited) On 5/24/2022 at 4:58 AM, nasreddine hafidi said: Thank you for your answer ! Unfortunately i have any backup ! The main problem is that the shopping cart is not showing any more ! Your hosting could have backups. What is not showing: a White page? Edited May 25, 2022 by Nickz (see edit history) Link to comment Share on other sites More sharing options...
nasreddine hafidi Posted June 22, 2022 Author Share Posted June 22, 2022 On 5/24/2022 at 11:22 AM, Mian Waqas said: It seems the store is in "Catalog mode" can you check Back office> Store parameters> Product Configuration > Disable Catalog mode & Save hello ! the solution you proposed before was working, but i did something and remove it, but now i see that the shopping cart is gowing again 😕 please can you help me ? shop. jovision .de Link to comment Share on other sites More sharing options...
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