Hello,
I am having problems with sending order emails from my Prestashop (1.7).
The web is in 2 languages, English (/en) and Spanish (/es).
- When I place orders from /en, all the emails work correctly.
- When I place orders from the English version /en, none of the order emails arrive to the user and if I try to cancel the order from the backend it shows me this error message "An error occurred during the order status change #202, or the email could not be sent to the customer".
Has anyone had this same or similar problem happen to them? I have talked to the hosting provider and tried all possible email configurations and nothing.
Best regards