MarcoParis Posted May 6, 2022 Share Posted May 6, 2022 (edited) Hi, The Order process is ok and fast BUT at the last step "selection of paiement" (I selected Wire transfer for testing but CheckNote or Visa it's the same) The order confirmation page appears after 5 minutes !!!! I don't understand why it is so long! In back office the order is ok in a second. But in front 5 minutes for confirmation page. I've already deleted all caches and all plugin are up to date. Thx for your help Marc Edited May 6, 2022 by MarcoParis (see edit history) Link to comment Share on other sites More sharing options...
MarcoParis Posted May 7, 2022 Author Share Posted May 7, 2022 Hi ndizga No. Link to comment Share on other sites More sharing options...
Nickz Posted May 7, 2022 Share Posted May 7, 2022 On 5/6/2022 at 10:08 AM, MarcoParis said: I don't understand why it is so long! Open the page> press f12 and debug Or send me your domainname to have a look. Link to comment Share on other sites More sharing options...
MarcoParis Posted May 7, 2022 Author Share Posted May 7, 2022 Hi Nickz, Chrisme.com Thx Link to comment Share on other sites More sharing options...
Nickz Posted May 7, 2022 Share Posted May 7, 2022 (edited) You need to light up your images You have an Uncaught TypeError: MONDIALRELAY_CARRIER_METHODS[Object.keys(...)[0]] is undefined 12xxxx/modules/mondialrelay/views/js/front/checkout/checkout-17.js:33 l xxxx/themes/core.js:2 d xxxx/themes/core.js:2 Edited May 7, 2022 by Nickz (see edit history) Link to comment Share on other sites More sharing options...
MarcoParis Posted May 9, 2022 Author Share Posted May 9, 2022 Thanks NickZ I delete this module. But It's alaways very slow. How Can I see the blockong process ? Link to comment Share on other sites More sharing options...
MarcoParis Posted May 9, 2022 Author Share Posted May 9, 2022 nope just one for testing. The order valid very fast (in a second) in backoffice. Just a timeout in front.... Link to comment Share on other sites More sharing options...
MarcoParis Posted May 10, 2022 Author Share Posted May 10, 2022 None (= all carriers are selected). And If I select just one (carrier) it's the same... So long... 😞 Link to comment Share on other sites More sharing options...
Nickz Posted May 10, 2022 Share Posted May 10, 2022 5 hours ago, MarcoParis said: And If I select just one (carrier) it's the same... So long.. It could be your server for all we know. Link to comment Share on other sites More sharing options...
MarcoParis Posted May 10, 2022 Author Share Posted May 10, 2022 How to ensure that is the server? (plugin? Devtools?) I talk to website host and he saw nothing unusual. Link to comment Share on other sites More sharing options...
Nickz Posted May 10, 2022 Share Posted May 10, 2022 Download your entire site plus database and test it locally. Link to comment Share on other sites More sharing options...
El Patron Posted May 13, 2022 Share Posted May 13, 2022 test/note the time you test then review your https log. one would think there is remote api call that is slowing the order confirmation down, possibly. else I recommend posting in job offers section to get tech to look at closely Link to comment Share on other sites More sharing options...
MarcoParis Posted May 15, 2022 Author Share Posted May 15, 2022 Thanks I will try this. Link to comment Share on other sites More sharing options...
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