Error 500 acceso al BACKOFFICE

[john.figueroa]

hello friends how are you I request your help in order to be able to solve the falal that is presented on my page when accessing the backoffice it throws me the 500 error

 

Symfony\Component\Routing\Exception\RouteNotFoundException

in var/cache/dev/appDevDebugProjectContainerUrlGenerator.php (line 230)

appDevDebugProjectContainerUrlGenerator->generate('metrics_api_legacy_stats', array(), 0)in vendor/symfony/symfony/src/Symfony/Component/Routing/Router.php (line 240)

Router->generate('metrics_api_legacy_stats', array(), 0)in src/PrestaShopBundle/Service/Routing/Router.php (line 49)

Router->generate('metrics_api_legacy_stats', array(), 0)in src/PrestaShopBundle/Routing/Converter/LegacyUrlConverter.php (line 82)

LegacyUrlConverter->convertByParameters(array())in classes/Link.php (line 799)

LinkCore->getAdminLink('AdminMetricsLegacyStatsController')in classes/controller/AdminController.php (line 2018)

AdminControllerCore->getTabs('32', 2)in classes/controller/AdminController.php (line 2019)

AdminControllerCore->getTabs('2', 1)in classes/controller/AdminController.php (line 2019)

AdminControllerCore->getTabs()in classes/controller/AdminController.php (line 1887)

AdminControllerCore->initHeader()in classes/controller/Controller.php (line 277)

ControllerCore->run()in classes/Dispatcher.php (line 509)

DispatcherCore->dispatch()in admin971q4ekvf/index.php (line 99)

[javiervallejo]

Hola John,

Revisar el error log del servidor, a ver si puedes obtener algún otro dato.

PD: Revisa que la versión de PHP sea soportada por el PS.

¡Un saludo!

[JavierP]

En 4/5/2022 a las 12:16 AM, john.figueroa dijo:

hello friends how are you I request your help in order to be able to solve the falal that is presented on my page when accessing the backoffice it throws me the 500 error

 

Symfony\Component\Routing\Exception\RouteNotFoundException

in var/cache/dev/appDevDebugProjectContainerUrlGenerator.php (line 230)

appDevDebugProjectContainerUrlGenerator->generate('metrics_api_legacy_stats', array(), 0)in vendor/symfony/symfony/src/Symfony/Component/Routing/Router.php (line 240)

Router->generate('metrics_api_legacy_stats', array(), 0)in src/PrestaShopBundle/Service/Routing/Router.php (line 49)

Router->generate('metrics_api_legacy_stats', array(), 0)in src/PrestaShopBundle/Routing/Converter/LegacyUrlConverter.php (line 82)

LegacyUrlConverter->convertByParameters(array())in classes/Link.php (line 799)

LinkCore->getAdminLink('AdminMetricsLegacyStatsController')in classes/controller/AdminController.php (line 2018)

AdminControllerCore->getTabs('32', 2)in classes/controller/AdminController.php (line 2019)

AdminControllerCore->getTabs('2', 1)in classes/controller/AdminController.php (line 2019)

AdminControllerCore->getTabs()in classes/controller/AdminController.php (line 1887)

AdminControllerCore->initHeader()in classes/controller/Controller.php (line 277)

ControllerCore->run()in classes/Dispatcher.php (line 509)

DispatcherCore->dispatch()in admin971q4ekvf/index.php (line 99)

Hola amigo, comprueba lo que te dice el compañero @javiervallejo y tambien a modo prueba renombra dentro de la carpeta modules el ps_eventus o ps_metrics por descartar que no te lo provoque tambien algun modulo de estos..  Segun el error que te da de " metrics_api_legacy_stats "

 

Edited May 8, 2022 by JavierP (see edit history)