sarfi Posted April 20, 2022 Share Posted April 20, 2022 Hi, I'm using prestashop 1.7.8.2, When I try to download sample csv files, Links are not working, page just refresh and doesn't download anything, anyone can provide sample products and categories files? Link to comment Share on other sites More sharing options...
Ress Posted April 20, 2022 Share Posted April 20, 2022 Check in the console for any javascript errors. Link to comment Share on other sites More sharing options...
sarfi Posted April 20, 2022 Author Share Posted April 20, 2022 Hi, Thank you for response! please have a look attached screenshot, these are issues in console, mainly related to owl Carousel, Link to comment Share on other sites More sharing options...
Ress Posted April 20, 2022 Share Posted April 20, 2022 The slider is initialized before his library is loaded. You should check this. Link to comment Share on other sites More sharing options...
sarfi Posted April 21, 2022 Author Share Posted April 21, 2022 18 hours ago, Ress said: The slider is initialized before his library is loaded. You should check this. Hi, this is the reason, I'm unable to download sample csv files? Also could you please share CSV files sample link? Link to comment Share on other sites More sharing options...
knacky Posted April 21, 2022 Share Posted April 21, 2022 1 hour ago, sarfi said: Hi, this is the reason, I'm unable to download sample csv files? Also could you please share CSV files sample link? ./docs/csv_import/*.* Link to comment Share on other sites More sharing options...
sarfi Posted April 21, 2022 Author Share Posted April 21, 2022 1 minute ago, knacky said: ./docs/csv_import/*.* Hi, Could you please explain this? Link to comment Share on other sites More sharing options...
ps8modules Posted April 21, 2022 Share Posted April 21, 2022 Open an FTP with your Prestashop installation. You'll see the folders there. 2 Link to comment Share on other sites More sharing options...
knacky Posted April 21, 2022 Share Posted April 21, 2022 If you don't fix the JavaScript error, the import won't work for you anyway. 1 Link to comment Share on other sites More sharing options...
sarfi Posted April 21, 2022 Author Share Posted April 21, 2022 23 minutes ago, knacky said: If you don't fix the JavaScript error, the import won't work for you anyway. alright, thank you, Anyway of fixing this issue? I'm new on prestashop. Link to comment Share on other sites More sharing options...
sarfi Posted April 21, 2022 Author Share Posted April 21, 2022 one more thing, I'm using Ego Ultimate Prestashop Theme, when I try to edit other (inner pages) in Clever Elements it shows me this issue/error, How I can get red of it? Link to comment Share on other sites More sharing options...
sarfi Posted April 25, 2022 Author Share Posted April 25, 2022 On 4/21/2022 at 3:15 PM, knacky said: If you don't fix the JavaScript error, the import won't work for you anyway. Hi, I've fixed the JavaScript issue, now there isn't any error in Console, but still I'm unable to download product Sample CSV files, Link to comment Share on other sites More sharing options...
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