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Mathilde B.

Mathilde B.


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Hello,

I inherited from an old 1.6.1.24 Prestashop instance that I decided to migrate to a fresher hosting plateforme (recent PHP/MariaDB version, etc). We plan to migrate to 1.7 but not right now, and since we moved to the new host we are getting serious issues with stocks.

When a purchase is made, the product quantities are properly updated. But after some time they are rolled back to their previous state.

It's really annoying and I don't know where to look at. There is no errors in PHP logs, nor Nginx. Caching isn't setup so it won't interfere with anything.

Can someone help me debug this?
Thanks in advance,

 

Some specifications:

  • Host running Linux #1 SMP Debian 11 Bullseye 5.10.106-1 (2022-03-17) x86_64
  • Web server nginx/1.21.6
  • PHP 7.1.33-44+0~20211119.61+debian11~1.gbp448fbe
  • PHP memory limit 512M
  • MySQL 10.6.7-MariaDB-1:10.6.7+maria~bullseye
  • MySQL InnoDB engine
  • MySQL DbPDO connector
Mathilde B.

Mathilde B.

Hello,

I inherited from an old 1.6.1.24 Prestashop instance that I decided to migrate to a fresher hosting plateforme (recent PHP/MariaDB version, etc). We plan to migrate to 1.7 but not right now, and since we moved to the new host we are getting serious issues with stocks.

When a purchase is made, the product quantities are properly updated. But after some time they are rolled back to their previous state.

It's really annoying and I don't know where to look at. There is no errors in PHP logs, nor Nginx. Caching isn't setup so it won't interfere with anything.

Can someone help me debug this?
Thanks in advance,

 

Some specifications:

  • Host running Linux #1 SMP Debian 11 Bullseye 5.10.106-1 (2022-03-17) x86_64
  • Web server nginx/1.21.6
  • PHP 7.1.33-44+0~20211119.61+debian11~1.gbp448fbe
  • PHP memory limit 512M
  • MySQL 10.6.7-MariaDB-1:10.6.7+maria~bullseye
  • MySQL InnoDB engine
  • MySQL DbPDO connector
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