palidon Posted April 29, 2011 Share Posted April 29, 2011 Hi all,I installed succesfully latest Prestashop version 1.4.0.17 and i get a blank page when trying to see invoices or deliveries in pdf format. I installed in my local server and works fine. Host says i should find help with prestashop users.Any help on this issue?Thanks for your time.Palidon Link to comment Share on other sites More sharing options...
palidon Posted April 29, 2011 Author Share Posted April 29, 2011 Hi again,I turned display errors at config.ini.php and i get this:PROBLEM SOLVED. I was just missing some lines of code..Any help apprecitated.Palidon Link to comment Share on other sites More sharing options...
WW Posted July 1, 2011 Share Posted July 1, 2011 HiI have same problem with invoice pdf file.Nothing appears on invoice file just BLANK page.Any help to solve please?thx Link to comment Share on other sites More sharing options...
tomerg3 Posted July 1, 2011 Share Posted July 1, 2011 WW: Always mention your PS version, whether it's a fresh install or upgrade, and if there were any modifications made.Try to turn on error reporting in /config/config.inc.php line #4 (PS1.3) or #29 (PS1.4), reload the page, and post the error you get here Link to comment Share on other sites More sharing options...
WW Posted July 1, 2011 Share Posted July 1, 2011 version 1.4.1.0 and fresh installed without any modificationsI've placed some order for testing several times with paypal but the last page of order is always same blank page with this error msg ;Fatal error: Cannot access empty property in /home/domain/public_html/classes/PaymentModule.php on line 494BUT paypal payment go through so that I can see the listed order on 'orders' tap.BUT there shows another error msg when I trying to generate invoice of that order ;Fatal error: Cannot access empty property in /home/domain/public_html/classes/PDF.php on line 468Does anybody can give solutions of this issue?Thx Link to comment Share on other sites More sharing options...
tomerg3 Posted July 1, 2011 Share Posted July 1, 2011 It seems to be related to the invoice address, which is probably missing somehow.This may have been a bug that was addressed, and would go away if you upgrade PS, but it also may be related to something else (do you use the default theme, or a custom one)?Did you try with / without one page checkout? Link to comment Share on other sites More sharing options...
WW Posted July 1, 2011 Share Posted July 1, 2011 Thank you for your reply tomI am using custom theme and tried check out with default setting (actually I don't know how to do one page check out) Link to comment Share on other sites More sharing options...
WW Posted July 1, 2011 Share Posted July 1, 2011 And isn't ps1.4 latest version so far? or new version is available now? Is there any other way beside re-install to view invoice properly?Sorry about so many questions. Link to comment Share on other sites More sharing options...
tomerg3 Posted July 1, 2011 Share Posted July 1, 2011 The latest version is 1.4.3Try to create a new user with the default theme, and see if that works. Link to comment Share on other sites More sharing options...
WW Posted July 2, 2011 Share Posted July 2, 2011 Thanks for the reply but problem is not yet solved and got same error page with one page checkout also.This is the answer from my hosting support team regarding this issue ;------------------------------------------------------------------------The issue seems to be with the coding of the file PDF.php. The path for this file is '/home/earlukco/public_html/classes'. When I compiled this PDF file manually I could see the following error. ===[root@blurr classes]# php PDF.phpWarning: include_once(_PS_FPDF_PATH_fpdf.php): failed to open stream: No such file or directory in /home/earlukco/public_html/classes/PDF.php on line 28Warning: include_once(): Failed opening '_PS_FPDF_PATH_fpdf.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/earlukco/public_html/classes/PDF.php on line 28Fatal error: Class 'FPDF' not found in /home/earlukco/public_html/classes/PDF.php on line 30===Please contact your developer and check the coding of this file.------------------------------------------------------------------------ Link to comment Share on other sites More sharing options...
tomerg3 Posted July 2, 2011 Share Posted July 2, 2011 I suggest trying to install a new copy of PS (1.4.3) somewhere else on the server, and see if the problem is still there, if not, try to upgrade you current site, if it's still there, post it in the PS bug tracker Link to comment Share on other sites More sharing options...
Marcofavaretto Posted October 24, 2023 Share Posted October 24, 2023 Hello guys Just a question How can I solve the fact that PDF files are just blank pages on PrestaShop website? Presta version, I'll come back to you later. Link to comment Share on other sites More sharing options...
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