Prestashop 1.7.8.5 creates duplicate entries in ps_address

[cons]

Prestashop 1.7.8.5 creates duplicate entries in ps_address ( from checkout form) . For some users there are even 30 addresses added on the same date (city, minute, second). How can we prevent this?

[Geo Burlibasa]

Are you using a module for Checkout? Like Supercheckout, The Checkout, etc.?

[Daaaaad]

I notice the same problem in my database... but I'm not able to reproduce it by editing an address in my account or via the checkout 😔

[juanrojas]

hace 6 minutos, Daaaaad dijo:

Noto el mismo problema en mi base de datos... pero no puedo reproducirlo editando una dirección en mi cuenta o mediante el pago 😔

hello, do you have active Activate the express order for guest accounts?

[Daaaaad]

30 minutes ago, juanrojas said:

hello, do you have active Activate the express order for guest accounts?

Guest checkout is active yes 

[juanrojas]

I have seen that this option duplicates, that is, customers use this option to buy and later they make a customer account and it looks like a duplicate, deactivate it (if it suits you) to see if the behavior of these duplicities that you have changes

[Daaaaad]

@cons Is guest checkout enabled for you too?

[Daaaaad]

13 minutes ago, juanrojas said:

I have seen that this option duplicates, that is, customers use this option to buy and later they make a customer account and it looks like a duplicate, deactivate it (if it suits you) to see if the behavior of these duplicities that you have changes

The customer account has been created before the duplication of the addresses 🤔

ps_address:

ps_customer:

[juanrojas]

Do you use any checkout module?

[Daaaaad]

5 minutes ago, juanrojas said:

Do you use any checkout module?

No checkout module no 😔

[mr_absinthe]

@Daaaaad I suggest you report a bug here

[Mian Waqas]

hi @Daaaaad

what solution did you found for this?

 

regards

[Daaaaad]

Il y a 11 heures, Mian Waqas a dit :

hi @Daaaaad

what solution did you found for this?

 

regards

Hi @Mian Waqas, my problem was caused by a module that was writing a lot of logs and was slowing down the website. After clearing the logs the problem was resolved.

Regards,

David.

[Mian Waqas]

44 minutes ago, Daaaaad said:

Hi @Mian Waqas, my problem was caused by a module that was writing a lot of logs and was slowing down the website. After clearing the logs the problem was resolved.

Regards,

David.

thanks for the reply,

there are no logs in my scenario!

any guess on this issue https://github.com/PrestaShop/PrestaShop/issues/29921  ?

regards