janeklass Posted April 4, 2022 Share Posted April 4, 2022 Hi, The contact form gives errori : "An error occurred while sending the message, please try again" Does anyone know any solution? Link to comment Share on other sites More sharing options...
ComGrafPL Posted April 6, 2022 Share Posted April 6, 2022 You need to set email SMTP and IMAP correctly in the setting. Make a test after. Link to comment Share on other sites More sharing options...
janeklass Posted April 6, 2022 Author Share Posted April 6, 2022 @ComGrafPL How to do it, what settings do I need to make. I use cpanel.. Link to comment Share on other sites More sharing options...
ComGrafPL Posted April 6, 2022 Share Posted April 6, 2022 21 minutes ago, janeklass said: @ComGrafPL How to do it, what settings do I need to make. I use cpanel.. On Presta panel. Customer service tab on the left. On tab, go to the bottom and fill the settings. Also in advanced settings, check email address setting and there, test the setting ( sending test message ). Link to comment Share on other sites More sharing options...
janeklass Posted April 6, 2022 Author Share Posted April 6, 2022 This problem seems to have been fixed by the store upgrade. Link to comment Share on other sites More sharing options...
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