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ikran

ikran

Good morning,

I have a problem with payments and the related document that generates prestashop.

When a foreign customer, with a valid VAT number from vies (I use the "Auto-Validate VAT Number in Customer Group" add-on),
place an order whose total amount must not have VAT, the invoice generated by prestashop is generated with VAT, but then the amount to be paid by credit card is calculated correctly without VAT.

What could it depend on? I would like to correct this mistake that confuses customers.

 

 

ikran

ikran

Good morning,

I have a problem with payments and the related document that generates prestashop.

When a foreign customer, with a valid VAT number from vies (I use the "Auto-Validate VAT Number in Customer Group" add-on),
place an order whose total amount must not have VAT, the pre-invoice generated by prestashop is generated with VAT, but then the amount to be paid by credit card is calculated correctly without VAT.

What could it depend on? I would like to correct this mistake that confuses customers.

 

 

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