Item not added to basket

[ChandigarIT]

When a customer who is not registered adds an item to the basket, it says "Product successfully added to your shopping cart", but in fact it is not; the next line down says "There is 0 item in your cart".  See screenshot.

Is there a way of getting round this, or putting up a message warning the customer that they need to be logged on?

Thanks

[Nickz]

Since when do you have glitch?

Check server stats for php version changes

[ChandigarIT]

It's a fresh install less than 2 weeks ago, I'm still filling the database with products. I was testing it before it goes live and found this out when inspecting it from a phone.

[Nickz]

19 hours ago, ChandigarIT said:

who is not registered

There is your issue IMHO

Guest shopping is enabled?

[ChandigarIT]

Yes, Guest shopping is allowed. 

But surely, if a guest CAN shop, the items should go into the cart?

[Nickz]

2 hours ago, ChandigarIT said:

But surely, if a guest CAN shop, the items should go into the cart?

I think you need to look into if a Guest needs a email registration which should be in the backend somewhere. 

[Ress]

Enable debugging, and check in the browser console, in the network tab, the answer received from add to cart ajax.