Lise Fa Posted March 22, 2022 Share Posted March 22, 2022 Hello! I have an issue on my site, it seems we can't create any new account. There is an error message saying "Unable to update your information, please check your data." (cf screenshot) (my site is in french so this is a translation) We are using the Prestashop 1.7.8.1 Any idea how ti fix this ? I am a total newbie 😕 Link to comment Share on other sites More sharing options...
Lise Fa Posted March 23, 2022 Author Share Posted March 23, 2022 Anyone has an idea for this ? Thanks for you help 🙏 Link to comment Share on other sites More sharing options...
lordignus Posted March 23, 2022 Share Posted March 23, 2022 I'm assuming you fixed this? I just created an account on your site and it worked. From your screenshot, it looks like the date format is wrong? Link to comment Share on other sites More sharing options...
Lise Fa Posted March 23, 2022 Author Share Posted March 23, 2022 (edited) Oh! Thanks for your replay and your try!! I can see you account indeed, but I did not fixed it. Can you tell me which field you you filled and "how"? The date format seems to change after I click on the "save" button... but I still have the error message even if I let it empty. Edited March 23, 2022 by Lise Fa (see edit history) Link to comment Share on other sites More sharing options...
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