Prestashop Upgrade from 1.7.8.2 to 1.7.8.4 Cart Error Message

[emosolo]

Hi,

Hope someone can assist.

After upgrading to 1.7.8.4 I am getting emails from Prestashop telling me to check my Advanced Parameters -> Logs.

Severity is Major Crash.  Error Message "Cart cannot be loaded or an order has already been placed using this cart"

The object ID's mentioned are for carts that have been converted into sales so the error message makes sense.  But why is this considered an error?  Can someone please help me resolve.

No additional events in apache log, no events in debug that I can see.

Thanks

[emosolo]

I have subsequently upgraded from 1.7.8.4 to 1.7.8.5 in the hopes that this would resolve the problem.  This error message still comes up frequently.  I have disabled error message emailing in the meantime.

Any assistance would be appreciated.

[ComGrafPL]

If you have proper PHP version, i would suggest resetting payment modules like sendinblue or others.

[emosolo]

Thanks for the response.  I am running PHP 7.4 which seems to be the current version for 1.7.8.*

I have reset both my payment modules, but that being said, carts where the payment was from the payfast module seem to be causing the issue.  I will reach out to them and ask them if they have an updated module.

Thanks.


 

[emosolo]

Dropping back to PHP 7.3 resolved so many problems.  Resolved for now...

[musicmaster]

On 4/21/2022 at 4:33 PM, emosolo said:

Dropping back to PHP 7.3 resolved so many problems.  Resolved for now...

It could be that one of your modules can't handle PHP 7.4.