Hefesto Posted March 9, 2022 Share Posted March 9, 2022 Hello, i need some help here. When i try to create a new customer account shows up the following error message:Could not update your information, please check your data. Disabled theme, non native modules, overrides, emails and activated debug mode but can't figure out the problem. Prestashop version: 1.7.8.4 Link to comment Share on other sites More sharing options...
Ress Posted March 9, 2022 Share Posted March 9, 2022 Can you display an image with the completed data, or can you provide a link to the site? Link to comment Share on other sites More sharing options...
Hefesto Posted March 10, 2022 Author Share Posted March 10, 2022 Website url: https://www.provinico.pt/ Also created a staging version to debug which is running only core modules. Staging url: https://staging.provinico.pt/en/ I'm running php 7.4 with the options and extensions attached. Link to comment Share on other sites More sharing options...
Ress Posted March 10, 2022 Share Posted March 10, 2022 The error can be from 2 places: - IdentityController (initContent()) or CustomerForm class (submit() method). I would have thought it was a plugin that is hooked on the action when someone creates an account, but if it's the same problem with the dev version, I can't really figure out what it is. It should be debugged, starting from the functions I mentioned above, which return the error. Link to comment Share on other sites More sharing options...
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