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Shwetab55

Shwetab55

Hi,

We have a website which is perfectly running fine from last few months(after upgrading to PS 1.7.6.5), all sudden the websites front end stopped working.

We have tried to increase memory limit to 4GB still we get 504 error after long time. we tried to enable debug mode, but we can't see the output in browser as we are getting 504 error.

The server configuration:

Processor: 8core

RAM: 16GB

PHP 7.2

It will be appriciated if I get any help to identify the problem.

Thanks in advance.

Shwetab55

Shwetab55

Hi,

We have multiple websites on same server and we are using the php7.2-fpm, but since last few days we are facing issue for the websites.

now all website are working, but we are facing issue for only one website, admin is working but front end is not working.

We are getting following error - allowed memory size of bytes exhausted and we tried to increase memory_limit but no luck.

We are using Prestashop 1.7.6.5

PHP 7.2

Thanks in advance.

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