Hi everyone! (Dont mind bad english )
I have a problem in prestashop 1.7.7.1 and i wonder if anyone could help me.
When i mannually add a tracking number the customer recieves a email with "Package is shipped" including the tracking link. However it will not change the order status to shipped. When i aftetwards set the status to shipped the customer will recieve another mail called "shipped" without the tracking number.
How can i make it that is will update the status when entering the tracking number and prevent sending the second mail called "shipped"
Thank you in regards!
EDIT:
also my {followup} shows up blank in the recieved email