raicap Posted January 30, 2022 Share Posted January 30, 2022 Hi, maybe I ask a stupid question, but this is the first time this has happened to me, I would like some advice from you. I have a theme to update and the developer has requested me access to the back office and ftp to manage the upgrade. I state that he is a developer of a theme purchased on official channels, but my fear is the classic .. is it safe to grant a superadmin and ftp access to the site to a stranger? Thank you Link to comment Share on other sites More sharing options...
ecommerce16 Posted January 30, 2022 Share Posted January 30, 2022 if its bought on an official channel such like addons prestashop and you want help, yes you will have to give him acces to help you. you can change the credentials after the help. 1 Link to comment Share on other sites More sharing options...
mickeyboy1 Posted January 31, 2022 Share Posted January 31, 2022 You could always setup a new employee with superadmin permissions and give them those credentials, which you could remove after the works have been completed Link to comment Share on other sites More sharing options...
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