Ananda4h20 Posted January 30, 2022 Share Posted January 30, 2022 Hello, I face a problem with the ZenDesk module. Every things work well on the messagerie BUT the is no way I can get zendesk to hookup the customer information in the ticket... The ticket in created with nothing more than the message... The API token works, but it look like I need to put some where in presta shop the JWT JSON token that I have to make the customer register in the ZenDesk module to have the information coming up from presta. Anyone have dow that before ? The ZenDesk service is no help for that. After 2 hours chatting with them... Link to comment Share on other sites More sharing options...
SmartDataSoft Posted February 2, 2022 Share Posted February 2, 2022 Is this Zendesk native module, if you give the module url, then we can check , what is the process to help you Thank you Link to comment Share on other sites More sharing options...
Ananda4h20 Posted February 2, 2022 Author Share Posted February 2, 2022 Yes it's the native ZenDesk model Here is the URL : https://la-jacquerie.fr Thank's ! Link to comment Share on other sites More sharing options...
SmartDataSoft Posted February 3, 2022 Share Posted February 3, 2022 Hello, i just checked your site and the zendesk is working fine. Is the issue is solved. Thank you Link to comment Share on other sites More sharing options...
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