wxanl Posted January 21, 2022 Share Posted January 21, 2022 Hello, Version: 1.7.7.1 Theme: Devita14 Version 1.0.0 i spend the last two days trying to get the new order configuration back to work without any succes. I had this configured in the past and it actually worked but somehow stopped recently. All other mail notifications are being send just fine, so i assume the mail function itself is properly configured. I disabled other plugins that might interfere with the mail function but that did not help either. When i look at the log, i see that in the past new_order notification events where generated along with the other oder events. Now, only the rest is generated in logfiles. i dont see any new_order event created. Clients are actually receiving notifications just fine. I tried several email accounts (both as sender and receiver) and also removed the plug-in and installed it again. Looks like i am out of options and need some help before i start running in circles... Does anyone have an idea what the problem could be or point me in a direction ? Link to comment Share on other sites More sharing options...
lordignus Posted January 21, 2022 Share Posted January 21, 2022 I'm assuming you're referring to the module ps_emailalerts? The first thing I'd check is whether it's still registered to hook actionValidateOrder. Go to design->positions, select 'Mail alerts' from the menu, and turn on 'Display non-positionable hooks', and make sure it's listed under actionValidateOrder. Link to comment Share on other sites More sharing options...
wxanl Posted January 21, 2022 Author Share Posted January 21, 2022 1 minute ago, lordignus said: I'm assuming you're referring to the module ps_emailalerts? The first thing I'd check is whether it's still registered to hook actionValidateOrder. Go to design->positions, select 'Mail alerts' from the menu, and turn on 'Display non-positionable hooks', and make sure it's listed under actionValidateOrder. Yes, it is ps_emailalerts indeed. Sorry, i forgot to mention that. I will check that right away and report back. Link to comment Share on other sites More sharing options...
ComGrafPL Posted January 21, 2022 Share Posted January 21, 2022 advanced -> email address settings working fine after send test message? Link to comment Share on other sites More sharing options...
wxanl Posted January 24, 2022 Author Share Posted January 24, 2022 Thanx all for replying. It looks like i got it to work. (for now) What i did was using a different user account for the smtp settings (actually a user on a different domain). I then changed every occurence of the old email address to the new one throughout prestashop. This works for now. Link to comment Share on other sites More sharing options...
wxanl Posted January 24, 2022 Author Share Posted January 24, 2022 Well 3 hours ago, wxanl said: Thanx all for replying. It looks like i got it to work. (for now) What i did was using a different user account for the smtp settings (actually a user on a different domain). I then changed every occurence of the old email address to the new one throughout prestashop. This works for now. Well, i was cheering too soon. It looks like it works everywhere except for one payment option. Not sure how that relates ... Link to comment Share on other sites More sharing options...
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