How can I update store information, bottom right on front page

[SLeprechaun]

In the footer is the store information. Where can I update that?

I had a search and I found it's meant to be in the contact/stores tab.

Unfortunately I get access denied. I tried to update today but it failed so I rolled back. I'm guessing something's gone wrong somewhere. So how can I fix access denied or find the file it gets the information from?

[mickeyboy1]

I take it you are logged in with admin permissions ?

[SLeprechaun]

Yep. Same logon I've always used. I tried to update but somethign went wrong so I had to rollback. Maybe there's the wrong permissions on a file.

[mickeyboy1]

You can check you are superadmin in Advanced Parameters/ Team then check permissions also

[SLeprechaun]

I am super admin. I've followed the instructions on the prestashop page to delete the file and it is still there. It's showing old information so I need to change it.

Quote

 

You cannot disable this feature, but you can make it inaccessible to customers:

Disable or delete all the stores listed in the "Stores" administration page.

Disable the link in the footer: in the "Link Widget" administration page, remove the "Stores" link from the "Our company" block.

At this point, the page will still exist and it will still be accessible to search engines. To delete it for good, you should:

Go to "Traffic > SEO & URLs"

Find the "stores" page

Delete it

 

 

[mickeyboy1]

Have you cleared all the caches ?