lmeyer Posted January 12, 2022 Share Posted January 12, 2022 I added a Transporter "Click and Collect", but when the customer places his order, he is prompted with a shipping address. He then chooses his shipping address. After that, he chooses "Click and Collect" as transporter. The resulting order is invalid: a Click and Collect order cannot have a shipping address, even worse a shipping address different from the billing address. The problem arises from the order of the steps: the customer fills in his adresses before he selects the transporter. What is the recommend way to configure Prestashop for Click and Collect? Link to comment Share on other sites More sharing options...
SmartDataSoft Posted January 13, 2022 Share Posted January 13, 2022 Hello, What is your PrestaShop version, Which theme you are using. Native or custom theme Also any custom payment or check our module you are using or not. This information help community developer to help you Thank you Link to comment Share on other sites More sharing options...
lmeyer Posted January 13, 2022 Author Share Posted January 13, 2022 I'm using PS 1.6.1.1 with a custom theme (but the question is theme independent). I don't think payment modules play there role in the answer, but we are using paypal (official), stripe (official) , monetico an postfinance (both sustom). Link to comment Share on other sites More sharing options...
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