adrian.sbalsa Posted January 6, 2022 Share Posted January 6, 2022 Hello everybody, a customer of mine is trying to pay using paypal. I think he's from Russia or nearby, do anyone know if this may cause any issue? I attach screencap of this strange error that seems to be happening only to him. Link to comment Share on other sites More sharing options...
bnadauld Posted January 7, 2022 Share Posted January 7, 2022 ive had lots of issues with paypal and a module. and still do. The braintree one cause us the most. Stopping all payments. We are in the philippines and its a hotspot for 'online crime' - i suspect like Russia. I ened up buying the PayPal Payments Standard v2.3.7 - by ELEGANTAL sorted out issues. But we still have problems for customers in the US and Canada as Paypal dont like sending to address in the Philippines so our customerd have to put their shipping address to their place in the US and Canada when they get directed to the paypal checkout. Link to comment Share on other sites More sharing options...
adrian.sbalsa Posted January 7, 2022 Author Share Posted January 7, 2022 Amazing, Customer had to pay using credit card via viva wallet payment module. He's from Lithuania, so that may be the main reason. Let me please know if you manage to solve this. We keep investigating, Good luck!! 4 hours ago, bnadauld said: ive had lots of issues with paypal and a module. and still do. The braintree one cause us the most. Stopping all payments. We are in the philippines and its a hotspot for 'online crime' - i suspect like Russia. I ened up buying the PayPal Payments Standard v2.3.7 - by ELEGANTAL sorted out issues. But we still have problems for customers in the US and Canada as Paypal dont like sending to address in the Philippines so our customerd have to put their shipping address to their place in the US and Canada when they get directed to the paypal checkout. Link to comment Share on other sites More sharing options...
bnadauld Posted January 7, 2022 Share Posted January 7, 2022 4 minutes ago, adrian.sbalsa said: Amazing, Customer had to pay using credit card via viva wallet payment module. He's from Lithuania, so that may be the main reason. Let me please know if you manage to solve this. We keep investigating, Good luck!! Unfortunately for me i cant solve it - it a paypal term or conditions bs rule. i hate those ***ts! I have to get my customer to add shipping as their home address. not a big hassle as my store captures the actual delivery details before passing them to Paypal. Best of luck Link to comment Share on other sites More sharing options...
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