Comshop Posted January 4, 2022 Share Posted January 4, 2022 When I try to change the order status to let the customer know if the payment has been accepted, or to say that the order was already shipped, this message appears: "An error ocured when changing the order status, or it was not possible to send an email to the customer." What can I do to make this work normally? Link to comment Share on other sites More sharing options...
SmartDataSoft Posted January 5, 2022 Share Posted January 5, 2022 Hello, Did you check your hosting allow to send email via PrestaShop from backend you can test mail and check email work fine or not Thank you Link to comment Share on other sites More sharing options...
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