Bonjour,
Nous avons analysé des transactions passées au niveau de vos stores de production et nous avons trouvé qu’elles n’ont pas été confirmées automatiquement.
En regardant dans nos logs, nous avons trouvé que la requête de callback de confirmation de paiement n’a pas abouti car notre plate-forme reçoit une réponse vide depuis le site web « https://xxxxx.ma » et l’erreur ci-dessous depuis le site web « http://www.xxx.ma »:
Server returned HTTP response code: 502 for URL: http://www.xxxxx.ma/modules/maroctelecommerce/module/book.php
Voici les détails des logs chez nous des requêtes :
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DEBUG [12:28:00.854] Sending Sync Callback
DEBUG [12:28:00.860] Running sync callback for dim: 600002425, orderId: 13893
DEBUG [12:28:00.860] Callback params:
(!TranType!:!PreAuth!)(!mdErrorMsg!:!!)(!clientid!:!600002425!)(!Ecom_Payment_Card_ExpDate_Year!:!23!)(!eci!:!02!)(!EXTRA.CVVVERIFICATION!:!M!)(!vendorCode!:!!)(!PAResSyntaxOK!:!!)(!xid!:!P2P52reisMDof2xOJ1DB7B4UZn8=!)(!BillToStreet1!:!Rue 90 Jamila 4 Sebata!)(!ccnHash!:!RAnsUwLh9OuLtY1Q9dip8dBCCNTZwbIA1pjAB4qAbqc=!)(!BillToName!:!SA!)(!md!:!515556:7CD2D4A4346A4DF1691C9D6D6D645104C262EA11ED8DB43B15A63ACB1751E644:3889:##600002425!)(!CVVPresence!:!1!)(!callbackUrl!:!https://xxxxx.ma/module/cmi/confirm!)(!HostRefNum!:!200312918772!)(!maskedCreditCard!:!5155 56** **** 2940!)(!dsId!:!2!)(!rnd!:!/zV4oeKq1aO9/AZGjIB5!)(!EXTRA.HOSTMSG!:!APPROVED!)(!encoding!:!UTF-8!)(!version!:!!)(!SID!:!!)(!HASH!:!f3K9guQuFufIFMMKsk31YOfecemkKvE9j/q5F2b1R3SbCTXkCoOSZDeswJAEjRp+Otf2ksAi2N8Ne6aBIkW70w==!)(!cavv!:!jP1QmykxWgp3CCEf6Q4bCRMAAAA=!)(!symbolCur!:!MAD!)(!BillToCountry!:!!)(!txstatus!:!Y!)(!SettleId!:!1!)(!orgHash!:!VP9MFJHChWySA7d2G2Wd7MPL9CvVx05TSX3jmtoRtVd4FMr+jMBDfaRXrKG/TmB2R5jVzzhVyPM/3xgwWnMPmw==!)(!BillToCity!:!Casablanca!)(!amountCur!:!!)(!orgRnd!:!0.82702400 1641209209!)(!ErrMsg!:!!)(!Ecom_Payment_Card_ExpDate_Month!:!11!)(!failUrl!:!http://xxxxx.ma/?controller=history!)(!oid!:!13893!)(!set_secure_return!:!true!)(!ProcReturnCode!:!00!)(!iReqCode!:!!)(!paymentType!:!CARD!)(!cavvAlgorithm!:!!)(!PAResVerified!:!!)(!digest!:!digest!)(!ACQBIN!:!518822!)(!currency!:!504!)(!MaskedPan!:!515556***2940!)(!callbackCall!:!true!)(!lang!:!fr!)(!okurl!:!http://xxxxx.ma/?controller=history!)(!TransId!:!22003Mb8D10550!)(!email!:[email protected]!)(!EXTRA.CARDISSUER!:!Umnia Bank!)(!amount!:!108.00!)(!AuthCode!:!412250!)(!cardHolderName!:!KOURATI ISMAIL!)(!mdStatus!:!1!)(!BillToTelVoice!:!!)(!payResults.dsId!:!2!)(!EXTRA.CARDBRAND!:!MASTERCARD!)(!BillToPostalCode!:!!)(!ReturnOid!:!13893!)(!Response!:!Approved!)(!acqStan!:!918772!)(!EXTRA.TRXDATE!:!03/01/2022 12:27:58!)(!storetype!:!3DPAYHOSTING!)(!merchantID!:!600002425!)(!refreshtime!:!5!)(!iReqDetail!:!!)(!clientIp!:!105.158.50.71!)(!BillToStateProv!:!!)(!choix1cmiconfirm_cgu!:!on!)(!hashAlgorithm!:!ver3!)(!TRANID!:!47695549!)
DEBUG [12:28:01.280] Callback Response from merchant:
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DEBUG [14:52:01.035] Sending Sync Callback
DEBUG [14:52:01.040] Running sync callback for dim: 600000962, orderId: 200969
DEBUG [14:52:01.040] Callback params:
(!TranType!:!PreAuth!)(!mdErrorMsg!:!!)(!clientid!:!600000962!)(!Ecom_Payment_Card_ExpDate_Year!:!23!)(!eci!:!05!)(!EXTRA.CVVVERIFICATION!:!M!)(!vendorCode!:!!)(!PAResSyntaxOK!:!!)(!xid!:!KfK7pPFO36mZmLNqIvJAO3srtTw=!)(!BillToStreet1!:!19 rue des papillons quartier Oasis!)(!ccnHash!:!K6V8jevpestpmgwSrE0Xj+eqlpiA9LgyNu66MpzMCbw=!)(!BillToName!:!moughlyf!)(!md!:!439377:5FD7EF5D693B74C87130A899CDEDF9B234F30761AC8BAAF4D780C250169D136C:4520:##600000962!)(!CVVPresence!:!1!)(!callbackUrl!:!http://www.xxxxxx.ma/modules/maroctelecommerce/module/book.php!)(!HostRefNum!:!200314930695!)(!maskedCreditCard!:!4393 77** **** 5626!)(!dsId!:!1!)(!rnd!:!wz471LmJK0IpSvhfWvJU!)(!EXTRA.HOSTMSG!:!APPROVED!)(!encoding!:!UTF-8!)(!version!:!!)(!SID!:!!)(!HASH!:!kgpUIINNreWkXu0VQKGyeJ84qld3QsDt2XPyEpvrUhwuzpLh+OkqoyXs+Rt4lCbd89EQbUILlr049Og5E5GGLQ==!)(!cavv!:!AAABB2gyIAgycTJDEjIgAAAAAAA=!)(!BillToCountry!:!MA!)(!txstatus!:!Y!)(!SettleId!:!1!)(!orgHash!:!g9KrnVrxmDHaG409QZRFi7cep42WdeVYpAFMe0oMQmH7pVP/92y4cOeqXzjx9dagUrJoaAnbHFsQmx0x44+BPA==!)(!okUrl!:!http://www.xxxxxx.ma/?controller=history!)(!BillToCity!:!Casablanca!)(!orgRnd!:!!)(!ErrMsg!:!!)(!Ecom_Payment_Card_ExpDate_Month!:!05!)(!failUrl!:!http://www.xxxxxx.ma/!)(!oid!:!200969!)(!ProcReturnCode!:!00!)(!iReqCode!:!!)(!paymentType!:!CARD!)(!cavvAlgorithm!:!!)(!PAResVerified!:!!)(!ACQBIN!:!439218!)(!digest!:!digest!)(!MaskedPan!:!439377***5626!)(!currency!:!504!)(!callbackCall!:!true!)(!lang!:!fr!)(!TransId!:!22003Oz9C12491!)(!email!:[email protected]!)(!EXTRA.CARDISSUER!:!BMCI!)(!amount!:!1424.00!)(!AuthCode!:!235419!)(!cardHolderName!:!MOUGHLYF MERIEM!)(!payResults.dsId!:!1!)(!mdStatus!:!1!)(!BillToTelVoice!:!!)(!EXTRA.CARDBRAND!:!VISA!)(!BillToPostalCode!:!!)(!ReturnOid!:!200969!)(!Response!:!Approved!)(!acqStan!:!930695!)(!EXTRA.TRXDATE!:!03/01/2022 14:51:59!)(!storetype!:!3DPAYHOSTING!)(!merchantID!:!600000962!)(!refreshtime!:!5!)(!iReqDetail!:!!)(!clientIp!:!196.12.250.179!)(!BillToStateProv!:!!)(!choix1cmiconfirm_cgu!:!on!)(!hashAlgorithm!:!ver3!)(!TRANID!:!47710672!)
ERROR [14:52:01.328] Exception in processActionCallback
Server returned HTTP response code: 502 for URL: http://www.xxxxxx.ma/modules/maroctelecommerce/module/book.php
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Merci d'aider moi pour trouver la solutions