An unexpected error occurred. [PrestaShop\PrestaShop\Core\Domain\Category\Exception\CategoryConstraintException code 6]

[tiagoDias]

Yesterday as I was updating the menu for my store out of nothing I start by not seeing the category tree on the module Initially i was thinking that was related to the module it self but after investigating I realised that I cant event create a category anymore keep seeing the same error:   An unexpected error occurred. [PrestaShop\PrestaShop\Core\Domain\Category\Exception\CategoryConstraintException code 6]

Been hours on this and cant figure out how to solve it does anyone has any Idea? Please help. 

 

Found a few other similar issues but I was not able to fix any thing following them: 

 

 

 

Edited January 2, 2022 by tiagoDias (see edit history)

[tiagoDias]

2 hours ago, tiagoDias said:

Yesterday as I was updating the menu for my store out of nothing I start by not seeing the category tree on the module Initially i was thinking that was related to the module it self but after investigating I realised that I cant event create a category anymore keep seeing the same error:   An unexpected error occurred. [PrestaShop\PrestaShop\Core\Domain\Category\Exception\CategoryConstraintException code 6]

Been hours on this and cant figure out how to solve it does anyone has any Idea? Please help. 

 

BUMP this 

[Nickz]

4 hours ago, tiagoDias said:

Yesterday as I was updating the menu for my store out of nothing

Your shop was off set by your hunger for updates.

Do not touch a running system. Ever.

Just for the sake to to have an up to date shop now you are up for the task to undo the update.

 

[tiagoDias]

Any Idea how to fix that? 

[Nickz]

16 minutes ago, tiagoDias said:

Any Idea how to fix that? 

if it were my shop I would have a complete back up in the prior version ready.

I don't know what you have nor what you have done. 

You can try by renaming the module you updated. Than reinstall the module. Have a back up before you do it, files and database.

Edited January 2, 2022 by Nickz (see edit history)

[tiagoDias]

12 hours ago, Nickz said:

if it were my shop I would have a complete back up in the prior version ready.

I don't know what you have nor what you have done. 

You can try by renaming the module you updated. Than reinstall the module. Have a back up before you do it, files and database.

thank you so much, this help me a lot been hours around and didn't pass on my mind to restore DB backup. 

 

I have done it now and solved the problem. thank you again for your help. 

[Nickz]

10 hours ago, tiagoDias said:

I have done it now and solved the problem. thank you again for your help. 

Then go ahead and give all a like