Delowar Posted December 15, 2021 Share Posted December 15, 2021 www.dentalmartbd.com I have some product assigned in my cotton product category. these products are not showing in front end. I have deleted products and category as well as recreated but no solution. Link to comment Share on other sites More sharing options...
juanrojas Posted December 15, 2021 Share Posted December 15, 2021 hello please add a screenshot where the selected category can actually be seen in the back office 1 Link to comment Share on other sites More sharing options...
Delowar Posted December 15, 2021 Author Share Posted December 15, 2021 28 minutes ago, juanrojas said: hello please add a screenshot where the selected category can actually be seen in the back office I have deleted products and category, renamed, reupload but no use. Link to comment Share on other sites More sharing options...
ComGrafPL Posted December 17, 2021 Share Posted December 17, 2021 (edited) I dont see the issue. After search i see those products. You can search for product names, not the category name. Or your issue is something else? Same with name: Cotton, found the products. ( dont search for "Cotton products" as its category name. Search for "Cotton" instead ). Edited December 17, 2021 by ComGrafPL (see edit history) 1 Link to comment Share on other sites More sharing options...
El Patron Posted December 17, 2021 Share Posted December 17, 2021 ensure that your search is reindexed and that you have cron setup as well to reindex, do same for faceted search if you are using it https://www.screencast.com/t/FNQ1MYf5tN 1 Link to comment Share on other sites More sharing options...
Delowar Posted December 18, 2021 Author Share Posted December 18, 2021 14 hours ago, ComGrafPL said: I dont see the issue. After search i see those products. You can search for product names, not the category name. Or your issue is something else? Same with name: Cotton, found the products. ( dont search for "Cotton products" as its category name. Search for "Cotton" instead ). Products are available in direct search but not shown in category in vertical menu. General dentistry / cotton products. Link to comment Share on other sites More sharing options...
pullidea-dev Posted December 18, 2021 Share Posted December 18, 2021 Hi, @Delowar I met the same issue before. Upgrading faceted search module didn't solve the issue. So I had to customize the module. Before customizing the module, please confirm if you tick also home category for those products. Thanks. 1 Link to comment Share on other sites More sharing options...
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