[solved]Reser password accepts e-mail but there is no account

[Poehnixzz]

Hello 

When a customer wants to reset his password he fills in his email an presses te sent reset mail.

But the customer does not have a account, but it still says the reset mail has sent and the mail will never be deliverd.

is it possible to make a check if the customer exists in the database?

 

regards

Edited December 15, 2021 by Poehnixzz (see edit history)

[Mian Waqas]

45 minutes ago, Poehnixzz said:

Hello 

When a customer wants to reset his password he fills in his email an presses te sent reset mail.

But the customer does not have a account, but it still says the reset mail has sent and the mail will never be deliverd.

is it possible to make a check if the customer exists in the database?

 

regards

Hi,

it does not says that mail has been sent rather it says "If this email address has been registered with our store, you will receive a link to reset your password at ...@..."

The function which says that "there is no email registered" is for the security reasons , and yes it can be override with your choice but still please check again what exactly it says.

I hope you will understand 

[Poehnixzz]

Hi,

Ah okay, I understand.

Then the best thing to do is make a extra explanation  for the customers.

Thanks.

[Mian Waqas]

13 hours ago, Poehnixzz said:

Hi,

Ah okay, I understand.

Then the best thing to do is make a extra explanation  for the customers.

Thanks.

Yes you can use translator , to add extra text with it if you want. 

'This post should be considered solved now"