Product creation add of features error: This value is not valid

[nana11]

Hello,

I have a problem with my prestashop 1.7.8 site

When I create a new product and add features with predefined values and others with custom values and save the product I get the error: This value is not valid for custom values

Do you have any idea how to solve the problem please

[ShashaGreyBeMyBride]

Maybe because to choose a value is mandatory?

[nana11]

But I already choose a custom value

[design4VIP]

any solutions? I have the same.....

[Maurice]

Same problem for me version 1.7.8.7

i try to change php version from 7.3 to 7.4 but still same problem anyone solved this issue?

[juanrojas]

hace 11 minutos, Maurice dijo:

Same problem for me version 1.7.8.7

i try to change php version from 7.3 to 7.4 but still same problem anyone solved this issue?

Hello, I attached a screenshot, but I would say that you cannot choose custom and predefined at the same time on the same line

[Maurice]

Hi . Yes you are right , if i choose custom i get error while if predefined no error.

Unfortunately my provider do not allow to swicth to php 7.2x i feel that php verion can be the problem i m not sure

even i think some module can create problem , but unfortunately i almost deactivated some module , but custom features still give me problem i would solve to 100%

[Maurice]

Hi Juan , i forget to write that i do not use custom and  predefined value in the same line , can you show me your screen? i do not find

[juanrojas]

sorry what I meant is that you attach a screenshot of the error

[Maurice]

Sure , on attch screen if you see , when i choose custom value in the first save it is ok , if i add for example price i get the error value is not valid

while with version 1.7.6 was Ok with 1.7.8 i get this prob.

[juanrojas]

is what I said you must select one of the 2, but not both at the same time

[Maurice]

Hi Juan , Features are different with older version of prestashop i was able to choose in different features custom and predefined something is wrong

[Maurice]

Anyone Solved this issue? i try many methods but result is the same , while with Php 7.4 i always get error not always as php 7.3

[dandumit]

any solution here ?

[Maurice]

Dear Dandu , glad to see that i m not alone fighting this problem , i personally discovered this bug in October 2022

and posted Video on https://github.com/PrestaShop/PrestaShop/issues/30042#issuecomment-1556546158

when no one nobody believed in this bug , i try trillion of solutions but until now nothing to do , even because if you go on debug you won't find errors in reference

i m sure that problem is located in classes/product.php

I appreciate if we can stay in touch in order to solve this matter.

Thanks

Maurizio

[dandumit]

@Maurice I have solved it. I have deleted some empty values from features / database and now it's working flawlesly back.

I for this investigation I have used  Presta Tool Suite from @musicmaster

[Maurice]

1 minuto fa, dandumit dice:

@Maurice I have solved it. I have deleted some empty values from features / database and now it's working flawlesly back.

I for this investigation I have used  Presta Tool Suite from @musicmaster

Hi , i try in the past to see if in my features there is some value with symbols ecc , but i never try to see if i have some empty value , but the strange  issue

is that i reproduce this bug even with a fresh install as you can see on GitHub Video , and i really feel that they do not know how to solve