Kingtonino Posted December 7, 2021 Share Posted December 7, 2021 Hi guys, I have a problem with the google sitemap plugin. The "cron task" link which is supposed to update via "Scheduled Tasks Manager" is not working. By clicking on the link manually, we display a blank page, but the date and time of the sitemap are not updated. I don't know what to do anymore, please help me. A thousand thanks. Link to comment Share on other sites More sharing options...
PrestameMucho Posted July 26, 2023 Share Posted July 26, 2023 Is there any fix for this? I am facing the same issue in 8.0.4 Link to comment Share on other sites More sharing options...
Kingtonino Posted July 26, 2023 Author Share Posted July 26, 2023 Remove site from maintaince Link to comment Share on other sites More sharing options...
AddWeb Solution Posted July 26, 2023 Share Posted July 26, 2023 36 minutes ago, PrestameMucho said: Is there any fix for this? I am facing the same issue in 8.0.4 check your server's error logs to see if there are any specific error messages related to the blank page issue. Link to comment Share on other sites More sharing options...
PrestameMucho Posted July 26, 2023 Share Posted July 26, 2023 (edited) 27 minutes ago, Kingtonino said: Remove site from maintaince I had already the web enabled. 17 minutes ago, AddWeb Solution said: check your server's error logs to see if there are any specific error messages related to the blank page issue. I have a cloudfare issue after 90 seconds, error (Error code 524). The only entry I could find in the log of the back office a the time is this: API Call received = /suzjobh2fv27wfdr/index.php?controller=apiSecurityPsMbo&token=d4eaa62444f6d5323c0055c4f which I doubt is relevant. Is there any other log file i should be looking at? Edited July 26, 2023 by PrestameMucho (see edit history) Link to comment Share on other sites More sharing options...
AddWeb Solution Posted July 26, 2023 Share Posted July 26, 2023 Check the error logs of your web server (e.g., Apache, Nginx) for any entries related to the 500 error. If you are using Cloudflare, check the Cloudflare dashboard for any logs or analytics. Link to comment Share on other sites More sharing options...
PrestameMucho Posted July 26, 2023 Share Posted July 26, 2023 (edited) 30 minutes ago, AddWeb Solution said: Check the error logs of your web server (e.g., Apache, Nginx) for any entries related to the 500 error. If you are using Cloudflare, check the Cloudflare dashboard for any logs or analytics. I am using the free version of it and I am unable to retrieve any logs. From my PS logs (var/logs) side this is what I got (prod log), but latest modified date it was yesterday. I am scared about the critical but dont see the relation. Where can I find more info? [2023-07-25 14:43:32] request.CRITICAL: Exception thrown when handling an exception (Twig\Error\LoaderError: Template "::base.html.twig" is not defined in "@PrestaShop/Admin/Exception/error.html.twig" at line 26. at /home/u657995547/domains/gregariobikes.com/public_html/vendor/twig/twig/src/Loader/ChainLoader.php line 99) {"exception":"[object] (Twig\\Error\\LoaderError(code: 0): Template \"::base.html.twig\" is not defined in \"@PrestaShop/Admin/Exception/error.html.twig\" at line 26. at /home/u657995547/domains/gregariobikes.com/public_html/vendor/twig/twig/src/Loader/ChainLoader.php:99)"} [] [2023-07-25 14:43:39] request.INFO: Matched route "admin_product_form". {"route":"admin_product_form","route_parameters":{"_route":"admin_product_form","_controller":"PrestaShopBundle\\Controller\\Admin\\ProductController::formAction","_legacy_controller":"AdminProducts","_legacy_param_mapper_class":"PrestaShop\\PrestaShop\\Adapter\\Product\\AdminProductDataProvider","_legacy_param_mapper_method":"mapLegacyParametersProductForm","id":"136"},"request_uri":"https://gregariobikes.com/suzjobh2fv27wfdr/index.php/sell/catalog/products/136?_token=giC6YRu3MAu13ukHDCYWmhMqSmJ3xjlZPgHvmAARRak","method":"POST"} [] [2023-07-25 14:43:39] security.DEBUG: Read existing security token from the session. {"key":"_security_main","token_class":"Symfony\\Component\\Security\\Core\\Authentication\\Token\\UsernamePasswordToken"} [] [2023-07-25 14:43:39] security.DEBUG: User was reloaded from a user provider. {"provider":"PrestaShopBundle\\Security\\Admin\\EmployeeProvider","username":"[email protected]"} [] [2023-07-25 14:43:43] request.CRITICAL: Uncaught PHP Exception TypeError: "stream_set_blocking(): Argument #1 ($stream) must be of type resource, null given" at /home/u657995547/domains/gregariobikes.com/public_html/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/StreamBuffer.php line 292 {"exception":"[object] (TypeError(code: 0): stream_set_blocking(): Argument #1 ($stream) must be of type resource, null given at /home/u657995547/domains/gregariobikes.com/public_html/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/StreamBuffer.php:292)"} [] [2023-07-25 14:43:43] request.CRITICAL: Exception thrown when handling an exception (Twig\Error\LoaderError: Template "::base.html.twig" is not defined in "@PrestaShop/Admin/Exception/error.html.twig" at line 26. at /home/u657995547/domains/gregariobikes.com/public_html/vendor/twig/twig/src/Loader/ChainLoader.php line 99) {"exception":"[object] (Twig\\Error\\LoaderError(code: 0): Template \"::base.html.twig\" is not defined in \"@PrestaShop/Admin/Exception/error.html.twig\" at line 26. at /home/u657995547/domains/gregariobikes.com/public_html/vendor/twig/twig/src/Loader/ChainLoader.php:99)"} [] Edit: i dont have apache or nginx folders under my var/logs Edit 2: i have checked with my hosting for logs and they specify the issue is I am using more resources than the ones i have available and they just interrupt this after 100 seconds Edited July 26, 2023 by PrestameMucho (see edit history) Link to comment Share on other sites More sharing options...
Olivier CLEMENCE Posted July 26, 2023 Share Posted July 26, 2023 Quote Edit 2: i have checked with my hosting for logs and they specify the issue is I am using more resources than the ones i have available and they just interrupt this after 100 seconds The default sitemap module do not handle correctly big products catalog. You can use this module, which is created to works with shop with a lot of products : https://addons.prestashop.com/en/seo-natural-search-engine-optimization/88488-op-art-sitemap-unlimited-pages-images-filters-.html Link to comment Share on other sites More sharing options...
PrestameMucho Posted July 30, 2023 Share Posted July 30, 2023 On 7/26/2023 at 5:59 PM, Olivier CLEMENCE said: The default sitemap module do not handle correctly big products catalog. You can use this module, which is created to works with shop with a lot of products : https://addons.prestashop.com/en/seo-natural-search-engine-optimization/88488-op-art-sitemap-unlimited-pages-images-filters-.html Thanks I have finally cracked it. Cloudfare was bringing the error 500 itself. I set my dns to dns only and I could create the sitemap aftewards. Link to comment Share on other sites More sharing options...
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