30 minutes ago, AddWeb Solution said:Check the error logs of your web server (e.g., Apache, Nginx) for any entries related to the 500 error.
If you are using Cloudflare, check the Cloudflare dashboard for any logs or analytics.
I am using the free version of it and I am unable to retrieve any logs.
From my PS logs (var/logs) side this is what I got (prod log), but latest modified date it was yesterday. I am scared about the critical but dont see the relation. Where can I find more info?
[2023-07-25 14:43:32] request.CRITICAL: Exception thrown when handling an exception (Twig\Error\LoaderError: Template "::base.html.twig" is not defined in "@PrestaShop/Admin/Exception/error.html.twig" at line 26. at /home/u657995547/domains/gregariobikes.com/public_html/vendor/twig/twig/src/Loader/ChainLoader.php line 99) {"exception":"[object] (Twig\\Error\\LoaderError(code: 0): Template \"::base.html.twig\" is not defined in \"@PrestaShop/Admin/Exception/error.html.twig\" at line 26. at /home/u657995547/domains/gregariobikes.com/public_html/vendor/twig/twig/src/Loader/ChainLoader.php:99)"} []
[2023-07-25 14:43:39] request.INFO: Matched route "admin_product_form". {"route":"admin_product_form","route_parameters":{"_route":"admin_product_form","_controller":"PrestaShopBundle\\Controller\\Admin\\ProductController::formAction","_legacy_controller":"AdminProducts","_legacy_param_mapper_class":"PrestaShop\\PrestaShop\\Adapter\\Product\\AdminProductDataProvider","_legacy_param_mapper_method":"mapLegacyParametersProductForm","id":"136"},"request_uri":"https://gregariobikes.com/suzjobh2fv27wfdr/index.php/sell/catalog/products/136?_token=giC6YRu3MAu13ukHDCYWmhMqSmJ3xjlZPgHvmAARRak","method":"POST"} []
[2023-07-25 14:43:39] security.DEBUG: Read existing security token from the session. {"key":"_security_main","token_class":"Symfony\\Component\\Security\\Core\\Authentication\\Token\\UsernamePasswordToken"} []
[2023-07-25 14:43:39] security.DEBUG: User was reloaded from a user provider. {"provider":"PrestaShopBundle\\Security\\Admin\\EmployeeProvider","username":"[email protected]"} []
[2023-07-25 14:43:43] request.CRITICAL: Uncaught PHP Exception TypeError: "stream_set_blocking(): Argument #1 ($stream) must be of type resource, null given" at /home/u657995547/domains/gregariobikes.com/public_html/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/StreamBuffer.php line 292 {"exception":"[object] (TypeError(code: 0): stream_set_blocking(): Argument #1 ($stream) must be of type resource, null given at /home/u657995547/domains/gregariobikes.com/public_html/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/StreamBuffer.php:292)"} []
[2023-07-25 14:43:43] request.CRITICAL: Exception thrown when handling an exception (Twig\Error\LoaderError: Template "::base.html.twig" is not defined in "@PrestaShop/Admin/Exception/error.html.twig" at line 26. at /home/u657995547/domains/gregariobikes.com/public_html/vendor/twig/twig/src/Loader/ChainLoader.php line 99) {"exception":"[object] (Twig\\Error\\LoaderError(code: 0): Template \"::base.html.twig\" is not defined in \"@PrestaShop/Admin/Exception/error.html.twig\" at line 26. at /home/u657995547/domains/gregariobikes.com/public_html/vendor/twig/twig/src/Loader/ChainLoader.php:99)"} []
Edit: i dont have apache or nginx folders under my var/logs
Edit 2: i have checked with my hosting for logs and they specify the issue is I am using more resources than the ones i have available and they just interrupt this after 100 seconds