Product Image disappear when I activate the friendly URL

[wizle ss]

Hello All,

i have an issue with prestashop 1.7.8.1 when I activate the friendly url.

Unfortunately, as soon as I activate the friendly url, all the product picture on my website disappear.

I have tried to delete and regenerate my .htaaccess without success.

Can you please let me know guys if you have ever encountered this kind error, and how to fix it ?

Thanks in advance

This is below the name of the website:

https://digitalstoreshop.com/

 

 

[PrestaServicePro]

Hello,
Check the below steps and maybe it can help you.

1) turn off friendly url
2) rename .htaccess
3) regenerate images
4) clear cache of shop
5) turn on friendly url

And check agin 

[wizle ss]

Thank you for your reply.

I have tried this solution,  unfortunately it didn't work for me.

I still have the same issue as the pictures are not generating as soon as i activate the friendly url.

I don't understand why the pictures are good when the friendly url is off, and then they disappear when the friendly url is on.

Do you please have another suggestion I could try ?

Thanks again 

 

[Knowband Plugins]

We have checked your concern and it is not possible for us to find the source of the issue without debugging it.

We suggest you hire a developer for the same.