Add to cart button not working

[ellenb4t]

Hi, when I click the add to cart button nothing works.

Somewhere here on the forum I found out that you can actually see something with Chrome Webdev or something.

When I load the page:

Failed to load resource: the server responded with a status of 500 ()

When I click the button:

core.js:2 POST https://avaghon.nl/configurator/module/idxrcustomproduct/ajax?token=c273139…&ajax=1 500

send@core.js:2

ajax@core.js:2

e.ajax@core.js:2

T.each.T.<computed>@core.js:2

(anoniem)@front.js:308

dispatch@core.js:2

m.handle@core.js:2

 

I have no idea what it means, I am not a developer. Can someone shine some light on the situation, or where to look? Is it a setting I need to change?

PS: 1.7.8.0

Thank you, Ellen

Edited December 4, 2021 by ellenb4t
Added PS version (see edit history)

[ComGrafPL]

New store or updated ( if yes, cart worked fine? )? PHP version?

Try with cart module reset at first. Are you using any additional checkout modules?

[endriu107]

Try clear your browser cache, I just check your store and it works fine for me.

[ellenb4t]

  On 12/4/2021 at 2:03 PM, ComGrafPL said:

New store or updated ( if yes, cart worked fine? )? PHP version?

Try with cart module reset at first. Are you using any additional checkout modules?

Expand  

It's a new store.

It's running PHP 7.4.26

Thanks for helping

[ellenb4t]

  On 12/4/2021 at 3:10 PM, endriu107 said:

Try clear your browser cache, I just check your store and it works fine for me.

Expand  

I will, thank you, but I've tried on multiple browsers, on multiple computers.

Try adding this one: (just check every first selectable option).

Thank you, Ellen

[Rhobur]

Uninstall the module idxrcustomproducts and clear the cache then contact the moduledeveloper for help.

[ellenb4t]

Thanks, it had indeed something with the module, but the developer fixed it!

It's now working. Thanks for helping, Ellen