babyewok Posted December 3, 2021 Share Posted December 3, 2021 I am trying to use 1-click upgrade to upgrade form 1.7.7.3 to 1.7.8.1. Not used it before, so not sure what is going wrong! All green ticks for the pre-upgrade checklist and I am running php7.4 --------------- Your current PrestaShop version: 1.7.7.3 Your current PHP version: 7.4.25 Latest official version for minor channel.: 1.7.8 stable - (1.7.8.1) --------------- I click to upgrade and all seems fine, although I am not sure anything is actually done aside from downloading the update zip?? See below: It says download complete, now extracting then just shows the maintenance page and "The status has been successfully updated." No indication anything else is still going on. Still says current version is 1.7.7.3 Version comparison says: PrestaShop Original version: 82 file modifications have been detected, including 75 from core and native modules: See or hide the list Differences between versions: 5825 files will be modified, 143 files will be deleted (if they are found). See or hide the list Why is the upgrade not completing? I am not getting any errors on the update page Link to comment Share on other sites More sharing options...
babyewok Posted December 3, 2021 Author Share Posted December 3, 2021 Ahh, now I have see this error! Any ideas? [Ajax / Server Error for action unzip] textStatus: "error " errorThrown:" " jqXHR: " Link to comment Share on other sites More sharing options...
JBW Posted December 3, 2021 Share Posted December 3, 2021 Your current version is not compatible with PHP 7.4 - so you should start the upgrade with ealier version and change later 5 hours ago, babyewok said: [Ajax / Server Error for action unzip] textStatus: "error " errorThrown:" " jqXHR: " Thats very often a timeout - check server and upgrade log to exclude other errors Link to comment Share on other sites More sharing options...
babyewok Posted December 3, 2021 Author Share Posted December 3, 2021 (edited) Thanks. I actually gave up in the end and tried a manual update....but then ran into another issue!🙄 When I ran the upgrade.php I got this error: error on line 215 at column 1: Extra content at the end of the document then I got a 500 error on the back office so I cleared the cache and all seems OK....but how do I know if they really are OK?! Version says it is 1.7.8.1....? Edited December 3, 2021 by babyewok (see edit history) Link to comment Share on other sites More sharing options...
ShashaGreyBeMyBride Posted December 4, 2021 Share Posted December 4, 2021 It seems you can't know for sure whether they are really OK. I tried to update twice or three times using 1-click update to get it working, and I only notices some things went wrong hours latter. It's alright to be superstitious here. Well, I managed to have all working by now. I wish you good luck. Link to comment Share on other sites More sharing options...
babyewok Posted December 13, 2021 Author Share Posted December 13, 2021 I just don't understand why upgrading Prestashop always has to be so painful! And everyone just keeps saying, "Don't upgrade unless you really have to". Totally different message from Wordpress where upgrading is generally a breeze! Link to comment Share on other sites More sharing options...
ShashaGreyBeMyBride Posted December 31, 2021 Share Posted December 31, 2021 I have just upgraded from V 1.7.8.1 to V 1.7.8.2 and it was really a piece of cake. It took me no more than 30 minutes from the moment I decided to perform the upgrade the store and the moment it was up again. Link to comment Share on other sites More sharing options...
bnadauld Posted January 7, 2022 Share Posted January 7, 2022 On 12/13/2021 at 5:20 PM, babyewok said: I just don't understand why upgrading Prestashop always has to be so painful! And everyone just keeps saying, "Don't upgrade unless you really have to". Totally different message from Wordpress where upgrading is generally a breeze! ur right ... it a nightmare. I had the most amount of luck taking it from my server and putting it locally to WAMP. Doing the upgrade and testing - then if it breaks then you can overright your wamp dir to ur c drive and try something else (php version / uninstall module /etc)., took me 2 weeks an i still have issues with a few things Link to comment Share on other sites More sharing options...
Tom V Posted July 9, 2022 Share Posted July 9, 2022 I used the 1 Click Upgrade and found myself in lots of trouble. I tried to upgrade from 1.7.7 to 1.7.8 and the upgrade worked except the product images did not show on the store. After many attempts of fixing I gave up. I used the roll-back back-up feature and now I can not login to Prestashop and have a 500 error. Any suggestions? Thanks, Tom Link to comment Share on other sites More sharing options...
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