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issues connecting to database


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I am new to using prestashop, i am setting up my first store on my domain hosted by Ionos, i'm in the process of installing but everytime i try to enter the database information i get the error Database server is not found please verify the login password sever fields (DbPDO)

Is this an issue to take up with Ionos or something i'm doing during setup?

Sorry if i'm being an idiot.

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